On July 16, 2014 at 14:08, computer7geek9 said...
And what is URC going to do about it? Track our IP addresses and have us arrested for getting some old, obsolete software for our very expensive paperweights purchased from your company?... Actually I hope u guys continue to monitor the public forums and maybe URC will learn some basic lessons on customer satisfaction
So many people were angry when the files went private and required a log in.
I was a little frustrated myself when I needed a stand alone editor that was merged into CCP and no longer available, even when I had access to the control room.
Their decision makes sense, though.
I went to a training for a new (at the time) control system that came out a few years ago. At training, we installed the software and it had approx 5 IR devices in its database. that's it! Someone asked when the company would be updating their IR database. The instructor told us to get our IR data files from URC. Imagine that. A control company not doing their due diligence in making a good db, but instead pointing you somewhere else.
