Maybe you are using different terminology than I'm used to, but what do you mean by export to the DMS-1200? It seems to me if the unit came out of the box with a static IP assigned to it then the unit was probably used before. Is the static IP address in the same address scheme as the rest of the network? If it is I would check the router settings for the DHCP range and see if the static IP is falling within that range. If so maybe there is already another device on the network using that IP address and causing problems when you are trying to "export" to the DMS. You can try unplugging the power from the DMS and pinging the IP address. If you get a response from the ping with the power unplugged there is another device using the ip address. If this is the case I would try changing the static IP to something outside of the DHCP range and try to "export" to it again. Hope this helps