On June 30, 2014 at 23:56, drewski300 said...
Customer: They came out to replace all of the existing X1 s#$t they installed a year ago. They said it should be painless......now your equipment doesn't work. When are you going to come out and fix this.
I don't know why these people don't call us ahead of time......
You're telling us this is going to happen. Seems like you don't need them to call you. Why haven't you called your customers yet? Email blasted them?
They don't know that your stuff will have to be reconfigured to work with the new crap once the old crap is gone.
