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Original thread:
Post 1 made on Thursday June 19, 2014 at 01:06
chuch jr
Active Member
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August 2005
500
8 - 9 year old Laptop (XP) finally ran out of Hard drive space and was replaced this past weekend with new laptop running Windows 8. Lately the laptop is mostly used to program remotes & set up networks. My personal surfing is mostly on my Ipad or office desk top.
Still have a few customers with Pronto TSU7000/7500 in service. Last week my best customer orders a whole bunch of work which includes replacing the old Sharp kitchen TV with a new Samsung. The old Sharp was being controlled by one of these Prontos and thus needs to be reprogramed for new TV. Old laptop told me FU and would not let me finish programming. I loaded Pronto software into new laptop (from Remote Central a couple of times. IE uninstall then reinstall) but can not get it to run. I was optimistic that it would run with the correct Compatibility mode selection in Windows 8 [I've tried XP ServPak2, 3 & 95 modes but no avail]. Program starts to open by showing small window in middle of screen which goes away and leaves program unopened. I have tried to open over a dozen times with a couple of these giving me a pop up message saying file is corrupt.
I know a few people with Windows 7 have tried Virtual machine programs running XP. Some have kept an old laptop around just for this old equipment. I was really hoping that Windows 8 Compatibilty Mode would be the answer.
Any ideas? Anyone out there able to get this software to run on 8 in the correct Compatibilty mode?

Also note: new Computer is Running a 30 trail of Norton Antivirus and I cant seem to figure out how to disable it. Not sure if Antivirus or firewall has something to do with this issue.


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