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Original thread:
Post 32 made on Thursday April 3, 2014 at 13:26
NEZBO
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September 2009
1,698
On April 3, 2014 at 00:32, Ernie Gilman said...
I don't remember what the minimum annual purchasing $$ requirement was, but it means that if RTI has a product that's better for some of your clients than URC's offerings, they won't get the better product. "It's the best thing for you, and I happen to have tons of it in the back room." That's a BAD approach to product selection!

Ernie, Most companies our size have committed to one control solution. I find it very rare for companies offering RTI, Crestron, URC and so on. We have 3 programmers, 1 basic platform of training and committed to it and have not changed because it has been rock solid for us. Why do I need to add RTI to the line up? A year ago, we were asked to bid on a system to replace an old Crestron System in a Casino. I spec'd Total control With multiple ipad's for control. System runs flawless and is 3 hours away from us for a fraction of the price crestron would have been to do the same thing.

With that said, I spec'd a larger college allumi system and Found the limitations to total control very fast. I considered investing in Crestron but now TC offers the products I need to spec that job. We got the job. TC is only going to get better.

I think the most difficult thing is to sell TC to people who already have Crestron (New Crestron) in there current home. Once you have Crestron, with advanced programming customization, You wouldn't want to go to the TC interface. I understand that.
But if you have never experienced any control type interface, Showing a customer TC is where we are at.
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