But who determines if RTI has a "better" product? Product selection SHOULD be limited. Its a BUSINESS.

URC has what I need, for now. All I need to show my clients. If I don't have what they "want" then they are not my client. Pretty simple. Just like any "retailer". Oh, you want a BMW? We're a Mercedes dealer. Sorry. But here is what it can do for you. Pretty simple. I don't see how that's a BAD approach.

Just speakers. Most don't care what name is on them. We have ZERO desire to care more than a couple lines. More confuses customers, makes their decisions more difficult AND complicates business.

Pick your favorites and succeed with it.

Ernie, Most companies our size have committed to one control solution. I find it very rare for companies offering RTI, Crestron, URC and so on. We have 3 programmers, 1 basic platform of training and committed to it and have not changed because it has been rock solid for us. Why do I need to add RTI to the line up? A year ago, we were asked to bid on a system to replace an old Crestron System in a Casino. I spec'd Total control With multiple ipad's for control. System runs flawless and is 3 hours away from us for a fraction of the price crestron would have been to do the same thing.

With that said, I spec'd a larger college allumi system and Found the limitations to total control very fast. I considered investing in Crestron but now TC offers the products I need to spec that job. We got the job. TC is only going to get better.

I think the most difficult thing is to sell TC to people who already have Crestron (New Crestron) in there current home. Once you have Crestron, with advanced programming customization, You wouldn't want to go to the TC interface. I understand that.
But if you have never experienced any control type interface, Showing a customer TC is where we are at.

I doubt Apex is even close! They will likely push it off and show a "Beta" version at Cedia only to release it sometime next spring. IMO, they are clueless. They just released the RP4 and have a completely different license for the iPanel. Isn't the lower price tag is what ProControl is for??? iPhone license, iPad/iPhone license, 5 pack for iOS but not for Android, Android phone, Android tablet, RP4 iPhone, RP4 iPad/iPhone, RP4 5 Pack, etc. Still no universal license....

I think RTI's licensing is pretty fail. Control4's more recent policy of the license being built into the controller cost works better, and it's unlimited device (or maybe the limitation is still 50 devices, but seriously, who the hell has more than 50 mobile devices connected to a system?). It makes it so much easier for a customer to add or replace an iOS or Android device. All they need is to be smart enough to install the app and remember the email address and password associated with their account. I still have the handful of customers who can't do that on their own, but it's better than having to actually change it in the programming.

And I also still have no interest whatsoever on TC. My experiences with URC prior to TC left such a bad taste for me that I couldn't care less if they came out with the most awesome system ever, I still wouldn't give it a thought.

That's crazy talk stemming from bitterness. Come on!

Apex is about 4 months away

There fixed that for you :(