Was trying to be nice by not mentioning the brand.

Worst moment was 3 weeks ago. 3 customers at our sales counter at the same time either picking up or dropping off recievers that needed new HDMI boards. To say it was awkard would be an understatement.

One of the customers was back today and he basically fired his sales guy. Guy was kind of a dick anyways, but I don't blame him for being pissed.