On March 20, 2014 at 00:32, MattBrotzge said...
We did a cost analysis of a receiver line that was extremely profitable from a cost perspective. We dropped the line after we figured out that we were making a 5% profit margin on it after we subtracted all of the free service calls, repairs, loaner receivers, etc.. Not to mention all of the lost business.
When did you stop carrying Onkyo?