A*I is one of the more irritating companies to work with, from such facts as just getting into the website to being nearly an act of God to such silliness as them stocking plenum RG59 but no plenum BNC connectors for 59. Maybe it's just my local guys. I don't know.
A good answer is easier with a clear question giving the make and model of everything. "The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw