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Original thread:
Post 10 made on Tuesday October 15, 2013 at 11:09
MediaImageAV
Long Time Member
Joined:
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June 2012
366
On October 14, 2013 at 22:05, gpaul_snapav said...
Dear Marc,

My sincere apologies for the incorrect information our team member gave you. I reviewed the call and regret the misinformation. Yes, you can view our IP cameras without using an NVR. We will work to make sure we do not provide incorrect information. Please feel free to contact me directly with any questions you may have. Thanks for considering our product and again my apologies - please see my PM to email.

Regards,

Snap contacted me directly to ensure that I had accurate information. They were very generous with their info and their offer to make sure I was up to speed. Snap didn't need to do anything - they have excellent customer service. Anyone here ever been contacted by Samsung or Denon? I think not. Thanks Snap.


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