Had all sorts of problems when doing our first iPad ios system. I was using my newest laptop and couldn't get the laptop to see the MRX-1 and download the software to the iPad.

After a few hours of trying everything ...I pulled out my old Toshiba laptop and it connected immediately. Turned out it was some malware that was causing firewall issues that was interfering with the connection.

So, if you are having problems check the firewall settings and if possible try another laptop.

Dave T.