The customer had the system programmed five years ago. They aren't in contact with the guy who originally programmed it. I've never dealt with crestron, I've always used RTI, URC, Vantage, Élan, etc. What they have isn't complicated, they have an IPod doc, xm radio, and an adagio audio server with the adagio system with 6 keypads. The keypads are not in color.