I just replaced my Denon 3310 with a 3313 and hooked everything up as before. I have a Russound CAV6.6 system that does the IR distribution. I tried hooking the 3313 up with the mono cable from the acc IR out port on the CAV6.6 into the IR Input on the 3313 just like it was on the 3310. That didn’t seem to work so I just put an IR emitter on it and called it a day. While it took FOREVER to get the emitter to “work” but I figured that I wasn’t putting it in the right place. Its been working for weeks without issue.
So today, after literally NO changes the Denon stopped accepting IR at all from any emitter. I’ve tried everything, I KNOW that the emitter works -I’ve tried new emitters (4 or 5 of them), nothing -I’ve moved a couple of my existing working emitters off other components that worked, nothing (these worked fine before I moved them and after I moved them back) -I bought a new mono cable to give the rear input another shot, nothing -I also bought a stereo cable, nothing -I used other IR ports on the CAV (known working for other components), nothing -I tested the ACC port with other emitters and devices and they work out of that port fine -The system remote and the Harmony both work if pointed at the unit directly (no IR distribution in place)
This WAS WORKING and NOTHING changed, the gear is in the basement and no one was even down there between when it last worked and when it “broke”.
Of course I am leaving for a business trip in the morning and now my wife is going to have to deal with the using the super buggy Denon app to turn the unit on/off, volume, input select….
