I found a simple solution and the dock works. The problem is with the plastic housing and the circuit board in that the male dock for the ipod is not engaging. If you take the board out and plug everything in you will see it works. The trick is to shave a few millimeters of plastic off the housing where the connector to the ipod goes through so the ipod can push down on the connector and it all works. I can't take full credit for this I read it on one other blog and can't believe it waas this simple.