Would you care to dignify your post with some type of constructive criticsm other than stating they are new to the market? How about providing examples of what the product lacks or where it falls short? Otherwise you sound like somebody who is just trying to either dis-credit the company for reasons of your own, or someone who really doesn't know what they are talking about. Many of us are snap dealers that appreciate the product but more importantly appreciate the effort they make to satisfy people in our industry. Nothing wrong with a bad review, just try and back your opinion up with some information.