Since noone was sure of warranty, here is a copy of the Pronto warranty that came with my unit: PRONTO LCD REMOTE CONTROL One Year Exchange This product must be shipped in for replacement.
WHO IS COVERED? You must have proof of purchase to exchange the product A sales receipt or other document shanrhg that you purchased the product is considered proof of purchase Attach it to this warranty and keep both nearby.
WHAT IS COVERED? Warranty coverage begins the day you buy your product. for one year thereafter, a defective or inoperative product will be replaced with a new, renewed, or comparable product at no charge to you. A replacement product is covered only for the original warranty period. When the warranty on the original product expires, the warranty on the replacement product also expires.
WHAT IS EXCLUDED? Your warranty does not cover:
* labor charges for installation or setup of the product, adjust- ment of customer controls on the product, and installation or repair of antenna systems outside of the product. * product repair and/or part replacement because of misuse, accident, unauthorized repair, or other cause not within the control of Philips Consumer Electronics. * reception problems caused by signal conditions or cable or antenna systems outside the unit. * a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed, manufactured, approved and/or authorized, or repair of products damaged by these modifica- tions. * incidental or consequential damages resulting from the prod- uct. (Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you. This includes, but is not limited to, prerecord- ed material, whether copyrighted or not copyrighted.)
WHERE IS EXCHANGE AVAILABLE? You may exchange the product in all countries where the prod- uct is officially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics does not distrib- ute the product, the local Philips service organization will attempt to provide a replacement product (although there may be a delay if the appropriate product is not readily available).
BEFORE REQUESTING EXCHANGE... Please check your owner's manual before requesting an exchange. Adjustments of the controls discussed there may save you a trip.
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO, OR U.S. VIRGIN ISLANDS... If the product requires repair during the warranty period, contact the Philips Consumer Care Center at 1-888-486-6272 to verify the need for service and to initiate the repair process. If service is required, arrangements will be made to ship a replacement unit. Upon receiving the replacement unit. return the original product needing service to Philips in the packaging provided with the replacement unit. If the original product is not returned within 14 days of shipment of the replacement or exchange product the cus- tomer will be billed the retail price of the product. Prior to ship· ping a replacement unit arrangements (e.g., credit card number) must be made for payment of the replacement product in the event that the product needing service is not returned.
EXCHANGING A PRODUCT IN CANADA... Please contact Philips at: 1-800-661-6162 (French Speaking) 1-800-363-7278 (English Speaking)
(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed or implied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is not liable under any circumstances for any direct, indirect, special, incidental or consequential damages, howsoever incurred. even if notified of the possibility of such damages.)
REMEMBER.. Please record below the model and serial numbers found on the product. Also, please fill out and mail your warranty regis- tration card promptly. It will be easier for us to notify you if necessary.
