On May 15, 2011 at 22:04, 39 Cent Stamp said...
You are correct about the process but the warranty will be honored as long as the ebayer answers his phone. You tell client its not working. Client calls person he purchased it from. Ebayer calls crestron to get an RMA. Client then sends in the part to either crestron directly or to the ebayer. Once repaired the item is then sent back to the client or ebayer.
GREAT STAMP! Tell them ALL how to get around it. You know these bastards aren't as smart as you, stop giving away your tricks.