On May 15, 2011 at 10:02, Neurorad said...
Maybe some honesty would work. 'If you supply the hardware, I must charge more for installation. The sales profit is part of my business plan.'
Then explain your overhead in great detail.
Or, make it a rule - must buy Crestron from you.
That is my policy for Crestron. I've had customers buy a remote or something insignificant for their system after the initial install and had me add it to the system. That I am ok with, the whole system? No way!
Or, sell all hardware at cost, and charge more for design, install, and programming for everyone. I think most clients would actually like this.
I've thought of this before but with the fluctuation in exchange rates, it can become an accounting nightmare. It's hard to tell a client " Hey, my AR person spent X to adjust exchange rates and customs brokerage issues"
Just throwing some ideas out.
