The dealer demo kit is a non functioning kit. Its not supposed to power up.












LOL j/k. I have never had a DOA crestron power supply show up.

As for the lack of codes... welcome to the world of custom installation? I have been waiting for the "download" for 5 years :). 80% of the time you can use a similar model number. The other 20% of the time you can steal ir codes from RTI ID or RemoteCentral. You can get some codes from manufacturers websites or from tech support. You can also learn remotes and use common discrete commands to create your own IR files.