well if they are building these new products the same way they are building there remotes they wont be getting a dime of my customers money.

I have a poor customer that has been remoteless for about5 weeks now, something else is wrong with it everytime URC sends it back. I finally demanded a brand new one for him and they sent it out with the Female usb part missing? WTF!

The last remote that I sent back today has the same issue that started this mess. I have spent too much money on shipping and URC will do nothing to compensate me or my customer for there problems.

Funny, knock on wood I have a TON of RTI remotes in the field and not one has failed on me color in all!!!! saw the thread of does RTI care about quality I feel like i should start one does URC care about quality....ARGHH

sorry to hijack your thread, I had to vent somewhere and yours was the most recent with URC in the title =)