I have two 3311s in the field and one here in the office that are having the same exact issues after an attempted software update....
This happened to me on Friday and I then got two calls today from clients with the same problem.
An on-screen notice says there is an upgrade available and when you select the download it goes through the normal 4 min. process (it actually takes about 7 mins) and then is says, "Failure" and then a code 083.
It will then attempt again and again with the same results.
So, per Matt I power off the unit, power on the unit while holding cursor up/down buttons, wait for display flash and that will cancel the download.
I then go into the menu and set the update/upgrade notification to "off"
However, after this happens I no longer have control of my ASD-11R dock - None. If I select my ipod dock via my T2-C it will take me to USB input on the front of the unit.
If I use the Denon remote - nothing...
My mute buttons stops working too. It will mute, but I have to hit vol. up to un-mute.
The same circumstances happen on all three AVRs in 3 different homes/locations.
I performed a hard processor reset as well and still nothing...
