Most of our new PTX3 remotes have an issue and will not keep the LCD standby setting when you “save and exit”. They all go to “0”. The display stays on forever, or until the battery goes dead….

Support said to make the setting changes, and then hold down the power button to reboot the remote. It will then keep the settings.

You can also try resetting the battery memory in the diagnostic screen.

Our biggest problem has been with the More Button sticking. Have several that need replacement