 |
 |
|
|
RTI Control Systems Forum - View Post
|
|
 |
|
10/10/25 - It’s been so long since we’ve last seen you!
10/24/22 - In searching for the perfect day, Timmy discovers something unexpected!
9/04/22 - That childhood favorite is back in a new Timmy video.
7/31/22 - It’s time for my second new Just Like Timmy video!
7/12/22 - Why not check out my new YouTube animation channel, Just Like Timmy!
|
|
 |
|
|
The following page was printed from RemoteCentral.com:
|
RTI Programer died- need help
| |
|
| Topic: | RTI Programer died- need help This thread has 5 replies. Displaying all posts. |
|
| Post 1 made on May 16, 2020 at 13:41 |
Hi, I have a functional RTI home audio setup, my programmer just died, and I am trying to figure out a way to get my configuration/setup. I have lost my ubiquiti Unifi access and my RTI access. His wife cannot log into his laptop that has all of his software and username/password data. I have RTIpanel software on my ipad and iphone, is there a way to connect to my system to access the files that way? I have interviewed a new programmer, can he connect to my XP-8x with a CAT6 or usb cable and download the existing setup/configuration file? He said that he has to start from scratch and it will take 8-12 hours for programming. I calle RTI and they said that if they started from scratch, it may not take that much time. Is there a way for one of you to log into my computer and connect to my setup and download the data?
What are my options?
Thanks
Last edited by Mchopra6 on May 16, 2020 14:32. |
|
| Post 2 made on May 17, 2020 at 10:04 |
TouchCommander Active Member |
Joined: Posts: | December 2004 608 |
|
|
If the RTI wasn't password protected ( I have found most dealers don't), then a dealer can connect a USB cable and download the program. The problem is that it does not download any information for an Ipad or Iphone, just the basic program and that depends on how the dealer set it up. You can program the control on the processor or on the Ipad/ Iphone. It might help if you state where you are located so that maybe another local dealer might weigh in.
|
No job to small, many to big |
|
| Post 3 made on May 31, 2020 at 16:17 |
Jeff@TRCGroup Lurking Member |
|
|
You should find a dealer or distributer that is willing to get in touch with the programmer's wife. His computer can be broken into by a good computer tech, and then his RTI files can be retrieved.
|
|
| Post 4 made on June 16, 2020 at 10:48 |
I'm having the same issue, however, the XP8 hangs up every time I connect a PC. I'm running firmware 3.16.0 and need to pull the program, but the PC is loaded with Windows 10. I was able to transfer the firmware update from the PC to the XP8, but every time I run the Recovery Wizard, the XP8 hangs up. Any ideas?
Last edited by BTheater on June 16, 2020 11:34. |
|
| Post 5 made on February 17, 2023 at 20:29 |
|
Joined: Posts: | February 2023 10 |
|
|
I can reprogram the system if you still need help cal or text 7148609866 .
|
|
| Post 6 made on February 22, 2023 at 07:25 |
|
Joined: Posts: | November 2008 5,307 |
|
|
On February 17, 2023 at 21:29, Legendtech said...
I can reprogram the system if you still need help cal or text 7148609866 . i would hope they got it fixed in these past 3 years. |
|
|
 |
Before you can reply to a message... |
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now. |
Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.
|
|
|
|
|
