Hey guys,

I have a friend who has a system:

Sharp- 42" LCD
RTI- T2C
RTI- RP1
Denon- 2309CI
Sony- SACD/DVD Player
Wii
PS2
Roku Netflix Box

He is having issues with the system turning on early morning at high volumes, turning back off at random, and switching inputs while playing Wii.

What could cause this, and is their a solution towards fixing it? I have tried moving RP-1 around, tried unplugging it, which actually fixed it for a couple days, but now it is back to having issues. This is the first time I have seen this happen, so any help is much appreciated, I don't know where to begin on this one.

Thanks,

Ali.

Try switching the system / zone codes...

That might help.

I have had Wii's interfere with RP-1's before, if you can move the RP-1 farther away from the Wii you will be better off. Sounds like a zone code to me.

Just give the installer/programmer a call I'm sure he/she can fix that.

K guys,

Thanks.

I'll move the Wii further away, and if it doesn't work out, i'll call the guys who programmed the system and have them use different zone codes for the AVR. I'm still open to other suggestions if anyone has any other expiriences. I won't be going there till saturday.


Thanks again.

The zone codes are a function of the RTI program. Different codes allow multiple systems to work, without interfering with each other. The description of your problem sounds like a neighboring RTI system is on the same zone code and is affecting your system.
It's possible that the position of the remote in your system doesn't reach the neighbors system, but theirs does reach yours.

Ah,

So just like Pronto Processors have ID codes for each processor, the same goes for RTI. Am I correct?

Ali, Yes, that's right. I haven't run into this particular problem myself, yet, give it time though!

I asked this exact question of RTI Tech services the other day, and they told me that when two devices are in the same file, they are in the same zone. Two other same devices set up with each other in a different file, they say, would operate independently.

Did I miss the place where a zone code is assigned? I called them because I couldn't find it.

Zone code is in the system properties for the file. If you leave it at Zero and have two systems (or just two sets of devices programmed in different files - both set to the same zone code) then there's a good chance the RF trigger for something in the first system will trigger something unwanted in the second. It's seemingly random, but changing the zone code clears it right up.

This applies to all of the processors. You could have an RP6 operating 1 system in a house, and for example in a bedroom have an RP1 to operate a small independant system. If they are within range of each other a button press on one remote can possibly trigger a macro on the other system. This is why it's not a bad idea to put all remote systems in a house into one programming file.
But you should always use some form of addressing system for the processors, you never know what the neighbours are going to buy.

I always address different zones processors / remotes to different zone codes.

Bedroom RP-6 / T2-C = Zone 0

Den RP-6 / T2-C = Zone 1

Guaranteed problems if not done this way!

If I'm doing a townhouse, condo, or house in a densely packed neighborhood then I will ALWAYS change the zone code to 42, my old number in sports. I know if I have multiple systems in the area and will change it if I have other clients close by. I even change the trigger code freq if I have multiple processors in a house.

Ernie to change the zone code you have to open the system in ID and then click File in the upper left corner. Go to System Properties and you are there!

If all the devices are in one project, wouldn't ID make sure that they're are no over lapping trigger codes? You wouldn't have 2 project files for two zones in the same house would you?

No you shouldn't have two project files in one house but what if your neighbor has an RTI remote and they keep changing your stuff? I had one where it would only happen in the morning. Came in one day and there were two messages from the clients saying that their systems were acting weird. On one clients system the guide trigger code was channel up on the other clients. Luckily it didn't take long to figure out what the problem was. Afterwards we all laughed about it.

You may also want to try turning OFF the IR on the front panel.

Matt Good
DENON