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Topic:
[Take Control] HK thumbwheel sending wrong codes
This thread has 3 replies. Displaying all posts.
Post 1 made on Friday March 5, 1999 at 09:16
Neil Spellings
Historic Forum Post
Hi,

I've recently purchased a HK Take Control and though I'd share my views with the group :

1. When using the tumbwheel to change channel etc, it often (about 25%) sends the wrong 'direction' code. This only seems to happen on the first 'click' - subsequent clicks are OK. This means that when I click forward to change channels up, the TV changes _down_ one channel, then back up again.

Does anyone else get this, or is my unit faulty?

It seems to send the wrong codes for all 'buttons' assigned to the thumbwheel, not just TV (e.g. whilst I'm on the 'Watch DVD' screen, the thumbwheel is programmed to Fast Forward and Reverse, and the first click still gets reversed)

2. The unit takes a little too long to change between activity screens for my liking. I often find myself waiting for a screen to come up.

3. It wont learn the codes for changing the sound field from my Sony STR-DB925 receiver/decoder. I suspect that as this amp uses a remote which can both send and receive, there is some sort of sequence or conversion taking place which the TC remote can't learn.

4. There seems to be no support contact for anyone outside the US. I'm in the UK, and would like to report the above (esp #1) but there seems to be no channel of communication here. Unfortunately, 1-800 numbers don't work from the UK.

Other than those minor niggles, I'm really pleased with it - esp. the desktop software.

Regards,


/Neil/
OP | Post 2 made on Friday March 5, 1999 at 10:09
Amazingly Smooth
Historic Forum Post
I had the same problem with mine. I just lived with it for 3 weeks then returned the remote.
OP | Post 3 made on Wednesday May 12, 1999 at 05:30
Adrian Wilkinson
Historic Forum Post
Neil,

You can dial a 1-800 or 1-888 number from here in the United Kingdom, although you _will_ be charged for it. Dial 00-1-800-xxx-xxxx and you'll get connected (international toll charges apply).

Incidentally, where did you get your one from and for how much? I'm thinking of either getting one shipped over mail order or going over to the US to get one myself.

Regards, Ade.
OP | Post 4 made on Wednesday May 12, 1999 at 05:43
Adrian Wilkinson
Historic Forum Post
Neil,

You can dial a 1-800 or 1-888 number from here in the United Kingdom, although you _will_ be charged for it. Dial 00-1-800-xxx-xxxx and you'll get connected (international toll charges apply).

Incidentally, where did you get your one from and for how much? I'm thinking of either getting one shipped over mail order or going over to the US to get one myself.

Regards, Ade.


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