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Philips Pronto NG Family Forum - View Post
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The following page was printed from RemoteCentral.com:
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PPENG will not accept IR codes
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| Topic: | PPENG will not accept IR codes This thread has 10 replies. Displaying all posts. |
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| Post 1 made on Tuesday August 9, 2005 at 10:23 |
Alien Long Time Member |
Joined:
Posts: | October 2003
24 |
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PPENG will not accept IR codes either by copy and paste or from a remote. I bought a new tv and when I try to delete old code (toshiba) and install new code (hitachi) the old code is still there. Please help, thanks Dave
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| Post 2 made on Tuesday August 9, 2005 at 15:42 |
Lyndel McGee RC Moderator |
Joined:
Posts: | August 2001
12,910 |
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Check the system properties and see if the Write Protected checkbox is selected. This problem has never been reported so this is just a suggestion of something to try.
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Lyndel McGee
Philips Pronto Addict/Beta Tester
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| OP | Post 3 made on Wednesday August 10, 2005 at 00:03 |
Alien Long Time Member |
Joined:
Posts: | October 2003
24 |
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It is not selected. Thanks for the reply
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| Post 4 made on Wednesday August 10, 2005 at 03:44 |
Peter Dewildt Loyal Member |
Joined:
Posts: | July 2001
6,307 |
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Exactly what are you doing when you "try to delete old code (toshiba) and install new code (hitachi) ".
If you are running the old PPENG, you need to be in Advanced mode. You should also upgrade to the new version if you haven't already done so.
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Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400 |
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| OP | Post 5 made on Wednesday August 10, 2005 at 09:26 |
Alien Long Time Member |
Joined:
Posts: | October 2003
24 |
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I do have the new version installed. Never had this trouble with the old. When trying to program the watch tv button, first I delete the toshiba tv "on" code.Then I click on the add IR button, select custom IR code, paste the code for the hitachi "on", select ok. Thats when code for the hitachi "on" disapears and the old code the for the toshiba "on" reapears. Dave
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| OP | Post 6 made on Thursday August 11, 2005 at 09:09 |
Alien Long Time Member |
Joined:
Posts: | October 2003
24 |
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| OP | Post 7 made on Saturday August 13, 2005 at 10:56 |
Alien Long Time Member |
Joined:
Posts: | October 2003
24 |
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Ok,maybe this will help someone to solve my problem. Connected my 7000 to my computer to try and test some of the ir codes which failed. It kept telling me connection with the device failed Please retry (0030). Then after several retrys I decided to try and upload the config from the 7000 and received the message "The connected device is not supported by PPENG" Thanks for any help
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| Post 8 made on Thursday September 22, 2005 at 23:06 |
pattad Lurking Member |
Joined:
Posts: | September 2005
8 |
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On 08/13/05 10:56 ET, Alien said...
Ok,maybe this will help someone to solve my problem.
Connected my 7000 to my computer to try and test
some of the ir codes which failed. It kept telling
me connection with the device failed Please retry
(0030). Then after several retrys I decided to
try and upload the config from the 7000 and received
the message "The connected device is not supported
by PPENG" Thanks for any help Alien: did you ever manage to resolve this issue. I had exactly the same issue and after talking with the Philips repair center they concluded that the device was faulty. They replaced my Pronto but I still have exactly the same problems. Any ideas?
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| Post 9 made on Friday September 23, 2005 at 00:54 |
Peter Dewildt Loyal Member |
Joined:
Posts: | July 2001
6,307 |
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Pattad, you would be better off starting a new thread rather than add to an existing thread that is not very current, when the original subject line is not realated to your problem.
When you get communications problems, this usually works:
- disconnect Pronto from PC
- reset your Pronto
- reboot your PC
- connect Pronto to PC
You may also need to download a fresh copy of the firmware.
And make sure you have the latest version of both PPENG and the firmware.
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Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400 |
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| Post 10 made on Friday September 23, 2005 at 01:09 |
pattad Lurking Member |
Joined:
Posts: | September 2005
8 |
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Peter: thanks, I'll start a new thread. I tried all those steps (although I can't install new firmware because the device won't communicate with my PC) + got Philips to replace the device and I still have problems.
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| OP | Post 11 made on Friday September 23, 2005 at 10:19 |
Alien Long Time Member |
Joined:
Posts: | October 2003
24 |
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Yes I downloaded a fresh copy of the latest version of both firmware and software and reset the pronto. It now works fine.
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