I have a TSU-3000 and today, I downloaded the most recent firmware update version 3.1.15. What a mess. I totally don't like the way the Pronto is now function. It's not consistently sending the codes, its working sporadically with the same components, and I'm having all types of Config problems when it's been working for months. So, I tried to just install the old firmware update and it won't let me backdate. I need some serious help here. Does anyone know how to PLEASE get this update off my pronto. Is there a way to reset to factory specs, and then I could just download the last firmware update and my config file, and hopefully I'll be back to where I was. I'm so stressed. I've spent 100 hours getting this config so tight that I never had a problem, now it's totally a mess.

I can't say a HUGE enough thanks to Ernie Bornn-Gilman. I found his post online (Actually, I'm not a great searcher and one of my very best friends found it for me; Thanks to MM for also for this) and his instructions on how to downgrade worked flawlessly. Back to my old working config. Thank my stars.

Check out his post by searching under hard reset on the ProntoNG forum. Hope anyone that sees this that might need help in the future remembers. Also, be very weary of installing v3.1.15. Not good for me, or for alot of others from what I've read.

Just goes to show. Read first, update second. Same with woodworking. Measure twice, cut once.

Beats the heck out of measure once, curse twice.

I have a friend/contractor who is a rather accomplished, professional carpenter. One day after making an obvious measuring mistake, he said...

"Cut it twice and it is still too short!!!"

Dave D'Arche

I think the opposite attitude is usually right for programming a remote control:

TRY IT. If it works you're done. If it doesn't you (should) have learned something.

There are always exceptions, but the typical cost of an error in remote control programming is less than the cost of being so careful up front that you don't make the error (quite the opposite of woodworking).

As a software engineer, I always follow one of the most basic rules of engineering: "When all else fails, read the manual". The trick is to know when that's serious advice that trying something is easier than digging through crappy documentation, vs. when it's a joke indicating that reading the manual should preceed some of the more extreme methods of looking for a solution.

[quote] I always follow one of the most basic rules of engineering: "When all else fails, read the manual". The trick is to know when that's serious advice that trying something is easier than digging through crappy documentation, vs. when it's a joke indicating that reading the manual should preceed some of the more extreme methods of looking for a solution.[/quote]

agree 100%