I am trying to load ProntoEdit NG, that I downloaded today, into my laptop. It hangs at setting up the InstallShield and gives me a 1607 error. Info on this can be found at livingcookbook.com, among other places.

I have tried everything suggested at that AND at the InstallShield web site, and it always hangs at the same place. It is not my copy; that same file installed neatly on the adjacent laptop.

The laptop is an IBM ThinkPad using a Celeron at 300 or 366 mHz, I can't remember which, and has about 200 megs of RAM. It runs Windows 2000, Service Pack 3.

Any ideas?

I have been able to jury-rig an installation that seems like it is almost working (the gallery does not come up). I copied the entire philips folder from another computer that it installed correctly on, and made a Registry entry, and voila, I got SOMETHING. Hopefully it is not just toying with me and getting ready to smash me to bits when I try to download...

You need to have Administrator rights to install PENG.

To get the gallery on the 2nd box, you will need to create ODBC data sources (DSNs). On your first box, if you do Start->Control Panel->ODBC..., you can see the DSNs that are created by PENG or PPENG. You can then examine and duplicate these on the 2nd machine.

Lyndel

Part of the process on the web sites was to check Administrator rights in different places related to installation. They were all checked.

Is there some ONE place I should check for this?

The processor speed indicates that your laptop machine is old (by computer standards). The Pronto NG software seems to have trouble installing on a lot of older machines, evidenced by many postings on this and other forums. If Lyndel's suggestion doesn't work, I think you are going to be SOL unless you can get help from the right PC guru.

Thanks, everybody, for the help and even the condolences.

I do have the right PC guru; my son is in charge of hardware for the IT group of a very WELL-wired local college. He and I shared about twenty emails yesterday. He was amazed at the solution because it is so stupid in terms of Windows programs that it should not have worked at all.

He had successfully installed ProntEdit NG 2.0.6 on his computer. He simply copied the entire subdirectory and posted it on his server. He told me how to get to his server and I copied it into C:\Program Files. Upon opening it, I got a message telling me that it did not have the proper entries in the Registry. My son wrote me a few lines, I double-clicked on them, and the right stuff was installed in the Registry.

Here's what NEVER happens in Windows: without an actual installation process, involving DLLs and all kinds of crap all over the computer, the program worked!

I solved, for my purposes, the small glitch of having no gallery by importing one from my other programs. And crazy of crazies, it had color, and it opened in color in PENG, but it loaded properly into the remote.

The last detail was solved today after I read Lyndel's total gibberish and my son told me what the hell he was talking about. I did it and the program appears to be fully functional.

Any installation is a set of things (like copying files, making registry enteries,..) which are encapsulated so that end users do not get bothered about it. Some advanced users can do it manually (like you did). The only problem with this method is "Have we done everything?". Not me, you or any other except the people who implemented the editor will be able to answer this question!!!
- Zombie