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Topic:
PPENG bombs always
This thread has 21 replies. Displaying posts 1 through 15.
Post 1 made on Tuesday April 13, 2004 at 00:37
Ti-maniac
Long Time Member
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PPENG is bombing. It opens my pcf file the first time, then bombs always when opened a second time (i.e. close the file and reopen without save or any changes).

I get the error message PPENG has encountered an error and needs to close, report to microsoft, etc.

Also, all recent pcf files have been causing numerous download failures which report as memory corruption error on the 7000. I need to flash the memory everytime with the firmware updater to re-establish comunications.

I have studied this forum extensively to try to find a solution and am out of ideas now after several days. I managed to get a two iteration old pcf file downloaded so I can currently use the device, but PPENG and download are virtually useless. I reinstalled the software from the CD.

My pcf file is about 2.5 MB, and I have about 15 devices on it. Any ideas would be greatly appreciated. Running XP on a new machine with 4 GB ram.
Post 2 made on Tuesday April 13, 2004 at 01:07
Peter Dewildt
Loyal Member
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Sounds like there is something corrupt in your PCF.

Do your problems occur with other PCFs such as the ones shipped with PPENG.
Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400
Post 3 made on Tuesday April 13, 2004 at 01:15
lhaag
Long Time Member
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258
Had the same problem on one computer that does not automatically notify me of updates until I update XP with the latest updates
OP | Post 4 made on Tuesday April 13, 2004 at 02:07
Ti-maniac
Long Time Member
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On 04/13/04 01:07, Peter Dewildt said...
Sounds like there is something corrupt in your
PCF.

Do your problems occur with other PCFs such as
the ones shipped with PPENG.

That's probably the problem, corrupt pcf, yet I have no way of trouble shooting. When I look at the report to microsoft off of PENG it sites numerous issues, out of memory, etc. When I load short pcfs, like sections of my long one, this doesn't happen. I.e. if I chop the pcf into smaller pieces you can up and download, open and close. It is only the longer ones that seem to do it.

I thought that since it is bombing in PPENG, this would lend a clue.

Regarding XP upgrades, I did that a couple of days ago as the first step.

This message was edited by Ti-maniac on 04/13/04 02:16.
Post 5 made on Tuesday April 13, 2004 at 03:01
Peter Dewildt
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"out of memory" is also a clue. Have you been getting meessages that Windows is running low on Virtual Memory?

You might have too many images. Are you using bmps or pngs mostly?
Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400
OP | Post 6 made on Tuesday April 13, 2004 at 22:10
Ti-maniac
Long Time Member
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156
I have 1343 mostly pngs and a few bmps reading the configedit.xml. It seems like that number is pretty high. It seems like it would be a difficult task to consolidate these. The pcf file is 2.8MB.

The out of memory error I observed was in the report code to microsoft that I briefly glanced upon. I am going to play with specific pages more this evening.
Post 7 made on Tuesday April 13, 2004 at 22:14
Daniel Tonks
Wrangler of Remotes
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October 1998
28,766
PENG / PPENG have memory management...issues...that might make it difficult to work with very large files.

With PENG, my PCF (700 B&W BMPs, 4.4mb XML file) is pretty much near the workable limit. Over for some PCs.
Post 8 made on Wednesday April 14, 2004 at 00:03
Peter Dewildt
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Does the report indicate anything about stack overflow?
Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400
Post 9 made on Wednesday April 14, 2004 at 00:41
Lyndel McGee
RC Moderator
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12,910
As Peter alludes to this...

If you or a buddy have Microsoft Visual C++ 6.0 and access to the Editbin.exe utility, you should attempt to increase the stack size of the PPENG or PENG executable to 1024000 as was done for legacy software with the PEUpstack utility.

Editbin.exe /STACK:10240000 <PPENG.EXE>


This message was edited by Lyndel McGee on 04/14/04 22:46.
Lyndel McGee
Philips Pronto Addict/Beta Tester
OP | Post 10 made on Wednesday April 14, 2004 at 11:35
Ti-maniac
Long Time Member
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I viewed portions of the microsoft error message. From the sounds of it, I should probably start over. I will add that when I split the file in half, I have no download/upload or load problems. Here is a bunch of garbage from the error message but there is a lot more:


The generated EXE is corrupted...PAGO....\drivers\Win 2000 XP ME\Pronto2G.inf...\dirvers\Win 2000 XP ME\Pronto2G.sys

FROM BITMAPS WHERER BMP_ID=%d... File %s could not be removed (%8.8x)

File copying failed with error %8.8x (Source: &s, Destination: %s)

OnInport -> Filecopy failure.

There is already a device set as a watch device (%s).. There can only be on device assigned as watch device..Doyou want to replace by current device (&s)?

Error 0080

OnEditRedo (Redo ButtonAlignment failed)..CDocBase::OnEdutRedo (Redo Drag Drop Tree Page failed)

OnEditUndo (Undo Folderpagename failed)

OnEditRedo (Grouping/Ungrouping Failed)

Undo device Template failed

Undo page ShowHIde failed

Undo FolderDevice Add failed

Redo DeviceVersion failed (and on and on)

Not enough memory to process text chunk
Missing IHDR before tEXT...
Insufficient memory to store zTXt chunk
Unknown compression type in zTXt chunk
Out of memory processing zTXt chunk
Invalid image color type specified
Invalid bit dept for RGBA image
AV_com_error
Post 11 made on Wednesday April 14, 2004 at 11:51
Lyndel McGee
RC Moderator
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12,910
Sounds like your PCF may be too big.

Just to be sure, uninstall PPENG and reinstall with Admin priviledges. If it still fails, then you will want to call Philips and request that you email your PCF to the engineering team for debugging purposes.

Lyndel
Lyndel McGee
Philips Pronto Addict/Beta Tester
OP | Post 12 made on Wednesday April 14, 2004 at 12:02
Ti-maniac
Long Time Member
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Would you happen to know where to call?
Post 13 made on Wednesday April 14, 2004 at 17:13
Lyndel McGee
RC Moderator
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On 04/14/04 12:02, Ti-maniac said...
Would you happen to know where to call?

Philips customer support. Check your manual.

Also, email me and I'll reply with a utility I just posted to this site. I'd like you to run against your editor's exe file and see if it helps prior to contacting Philips.

Lyndel
Lyndel McGee
Philips Pronto Addict/Beta Tester
Post 14 made on Wednesday April 14, 2004 at 18:18
Peter Dewildt
Loyal Member
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The last bit of your error messages ("text chunk" onwards) clearly identify problems when opening or drawing a PNG.
Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400
Post 15 made on Wednesday April 14, 2004 at 19:16
Lyndel McGee
RC Moderator
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12,910
Peter D and Ti-Maniac. Check your email.

Lyndel
Lyndel McGee
Philips Pronto Addict/Beta Tester
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