I don't know about you guys....I am an installer of home audio systems and Home automation in my spare time and had the chance to purchase not a few Prontos and program them for my customers. I did buy couple of them from
[email protected] on ebay and also from IEC Int'l about a month ago, and i can tell you this:
[email protected] prontos are NOT the official silver pronto, it comes with no warranty certificate and no instructions in english! I don't know where they get them from but I can only assume, the price is too low too be new, as it semms to me, they are most likely
repacked refubrished europen models!. So, forget about warranty!
My brother also ordered one from IEC International, (iecintl on eBay also) for $249.00 and the docking station for $49.00. The one he got comes in sealed box, instructions in English and the international certificate of warranty (they have it on sale now on their website
[Link: promo-pro.com]So, Guys, get real, is it possible to get a
new item that cost $399.00 MSRP for around $200.00??? ask yourself!
As for mercata.com, who heard about them? Big company is the worst for you when you look into service issues.
In my opinion, it well worth a few bucks more to purchase new official pronto, warranty and customer service! I am not saying pay $400.00 this days, don't! but IEC has nice feedback rating, Toll free number and great customer service. For $249.00, I recommend to all.
Eric