Have had Pronto TS1000 for about a month now and am falling in love with it. Am learning more each day, and am beginning to get the hang of ProntoEdit. The problem I am having, (and it is not a very big deal) is that I have my PDA connected to COM 1 and when I connect my Pronto to another COM port it always seeks out COM 1. Is there a way to reroute to another COM port with ProntoEdit software? Any advice would be helpful.

I installed a CyberPro PCI board to gain another parallel/serial for 2nd printer + Pronto. Worked perfect with absolutely no tweak or changes to ProntoEdit.

Do you have the other COM port enabled in your BIOS? ProntoEdit searches COM1 to COM4 until it finds a Pronto.

One thing some of you guys who simply can't get a serial port to work may want to consider is pickup up a USB to serial port converter. Of course your computer will need USB ports and at least Windows 95 OSR2.1 to work, but...

Daniel have you in fact used the converter and it works (no problems)?
because I am going to run out and buy one.

No, I haven't actually used one myself. However, from remotes, they work. Make sure you don't buy one designed for a specific handheld, and you might want to research to ensure it can emulate a standard com port address (COM 1 through 4) as some like to go high on something like COM 8, which ProntoEdit can't use.

After reading several users problems with the com ports, I am wondering what Bios and OS they are running.

On some Bios versions running on some OS (for example 95 and I presume 98) you may run into the "empty" com port problem. What occurs is that you have a port that doesn't exist but an app thinks it does. For example you do not have a com 2, but you have a com 3. Since there are no entries in the com port table for com 2, some Bios versions will place the com 3 values where com 2 would normally exist.

This should be ok since they are identified correctly. However some apps running on some systems will not since they simply look for location. The app will find settings for com 2 in this example, however they will not be correct since they are actually for com 3.

In the past I usually handled this in one of two ways. One was to put in a com port, the other was to simple dummy values into the missing port in its table. Been a long time since I have done this so I would suggest another source for methods used based on your system.

Another method is to swap ports that you are running now. It is possible that while ProntoEdit "may" be reliant on location, another app you are running will
not be.

Perry