Hiya,

I have an interesting fault with my CCF and would like someone to test it in their RC5000.

Porblem, when using the Device Access Key (the bit that lists the devices) and selecting the Keybrd device, the RC5000 crashes and reboots. However if the device menu is called from another device, in my CCF this other device is SKY (as the keybrd device is the Sky Digital Keyboard) it works perfectly !

So why does it crash when you access the device direct ?

Anyone willing to help, please email me and I will send you my CCF.

Thanx

Just off the top of my head, does the device have any assigned actions? That's all I can think of that would be different between selecting it and jumping to it.

If you still need someone to test it, email it to me.

Sure enough, it reboots my RC5000. It not only happened when I selected Keybrd from the device menu, but also when I jumped to Keybrd from the Sky menu and then used the scroll arrows. I've got your CCF pared down to a 1 panel device (and 1 panel home panel), with no IR codes (all delays) on the buttons, and it still reboots. I'm running App 4.84 and Sys V3.61. Can someone with the latest firmware test it? I'm also assuming that the problem is not RC5000 specific and it'll reboot the Pronto too, but we might as well test that too just to be sure.

You can download the CCF from:

[Link: mobius.mobius-soft.com]

If the reboot happens with the latest firmware on Prontos, perhaps Daniel or Lisa can pass this CCF onto the developers.

I'm running app4.85 and sys3.62 and it reboots no matter what way I try it

I've done some further testing. It would appear to be due to the number of buttons/objects on-screen. If you delete 6 objects from that panel -- any six -- the problem mostly goes away. I say mostly because it can still happen when you use the page jump button. However, delete a total of 7, and I was unable to get it to crash. Sounds like it's running out of memory when attempting to draw the screen.

Daniel, roughly how many objects on the panel?

There are 82 buttons. Here is a picture of the panel:

Andria, you're slick! How did you get the panel display here? Was it like a copy (scan) and paste thing? Anyway, nice job! Ron

Opps, SORRY...Andrea...

There's actually a total of 83 (one of the buttons also uses a frame). However I'm not sure you can merely count number of objects. It probably a combination of that, the number of pixels in each, placement, order of drawing, etc.


The emulator doesn't crash, so it's probably not solely a firmware problem. It would be interesting to see if they can track the exact problem down.

I noticed something else. If the remote draws it in memory -- such as when you SCROLL to the panel with the scroll arrows -- it works (though slowly). But if you have it draw it "live", as when you jump to the panel or select the device, it crashes (most of the time). It actually finishes drawing, makes a soft click sound, then reboots.

Ron,

I used CCFDumper, and it created the gif image of the panel (which I put on my web site and linked to from here).

And Daniel is correct. CCFDumper reports 82 buttons and 1 frame on the panel. So there is a total of 83 objects. (I was thinking buttons and not objects.)

I also noticed that if you scroll to it multiple times (in Graeme's original CCF), it would eventually reboot. Daniel's theory sounds plausible to me. It's probably overflowing some stack drawing all the objects on the screen.

I've verified the problem with a future software release and forwarded the file to the programmers in Belgium.

Irritating for you, Graeme. I will email you personally, and post here when I receive a reply.