Backlights going out are caused by L1 inductor breaking off of the PCB board inside the Pronto. L1 is part of the timing componite for the Backlight. Since L1 is not an open, the time constant will not allow for the back light to come on. I dropped mine, and decided to take a look inside. Cool stuff, I should post pictures, any way, as I looked for broken PCB's or traces, I noticed the missing L1 inductor off of the PCB, this was caused when both of the shells (Top and bottom) are squeezed to much. This makes contact to an coil, that just snappes off of the PCB. Hope this helps anyone out their. I am too cheep to pay $150 for a re-furbed Pronto.

Heiko,
IF you have a silver Pronto, it has no backlight sensor. These units were manufactured for Europe, not intended for sale, nor are they warrantied in the US.

If your Pronto is black (US model)and had a backlight that is no longer functional, this is a warranty issue.

Warranty is for 1 year, you ship to Philips at your expense (usually under $6.00, please insure for your protection), and Philips will replace with a refurbished unit, in a plain brown box (so keep your original box if needed).

If you are still able to return to your dealer for exchange, this may be a better option.

Lisa

MY BACK LIGHT STOPED WORKING ON MY RC-5000,BUT THE BUTTONS ON THE RIGHT STILL LIGHT ANY IDEAS

Zinon: probably a broken component on the board, it's happened a few times before.

Unfortunately, if your unit is out of warranty, you are out of luck.... Check out this exchange I had with the Philips Customer Service (no, I don't understand the message completely - - since I addressed the email to Philips, I'm not sure why the responder needed to forward it on to Philips):

Dear madam/sir,

Thank you for your email.

We have forwarded your case to Philips as there is no current procedure
for this problem yet. They will get back to us for this issue very soon
and if we know more on the matter, we will contact you.

Kind regards,
Vincent Pfeil

Philips Pronto helpdesk
P.S. Please keep the message complete when replying

> I have forwarded this case to Philips,
>

> > > enail: [email protected]
> > >
> > > I believe the backlight on my Philips TS1000 remote is not functioning. The remote is no longer within the warranty period. Is there any way to have the unit serviced so that the backlight will work again? This doesn't seem like something I would want to take to the local tv repair shop.

Thanks for the info Bryan, that sounds like exactly what happened to my Pronto. I am planning on trying to fix mine as soon as I can find a Torx #6 screwdriver.

Thanks again,

Will