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Philips Pronto Classic Forum - View Post
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I don't know if this will help? it may...
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| Topic: | I don't know if this will help? it may. (ABOUT SERIAL PORTS) This thread has 5 replies. Displaying all posts. |
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| Post 1 made on Thursday December 20, 2001 at 19:22 |
larry ep Founding Member |
Joined:
Posts: | December 2001
2 |
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Yesterday I downloaded pronto edit and everything was fine until I needed to download into pronto. I kept getting pronto not connected with no details,so I did a search on this forum and found some possible solutions but none of them would work. Going thru my computer literature I found this:
1. CLICK START ON THE DESKTOP AND CLICK CONTROL PANEL.
2. CLICK PERFORMANCE AND MAINTENANCE.
3. CLICK THE SYSTEM ICON.
4. SELECT THE HARDWARE TAB AND THEN CLICK DEVICE MANAGER BUTTON.
5. CLICK PLUS SYMBOL NEXT TO THE PORTS (COM AND LPT) DEVICE.
6.RIGHT-CLICK THE COMMUNICATIONS PORT, FOR EXAMPLE, COMMUNICATION PORT (COM 1), AND THEN CLICK UNINSTALL.
7. WHEN THE CONFIRM DEVICE REMOVAL SCREEN APPEARS, CLICK OK. IF YOU HAVE TWO PORTS, REPEAT STEPS 6 AND 7.
8.CLICK THE ACTION MENU AND THEN CLICK SCAN FOR HARDWARE CHANGES.
YOUR PC FINDS THESE PORTS AND MAY LABEL THEM WITH DIFFERENT NUMBERS. THE PORTS CAN NOW BE USED.
I hope this may help someone and save that person time.
Also I am running windows XP
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| Post 2 made on Thursday December 20, 2001 at 23:12 |
Founding Member |
Joined:
Posts: | November 2001
88 |
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Does anyone know what speed the pronto likes? I am using a USB adapter and I get the same error often. I wonder if the port is to fast, which causes errors like the Pronto is not connected. Also sometimes I get a error during download, right at the end of a download. The Pronto seems to work fine, even in these cases and DOES perform its reset even if the message is that there was an error in the update.
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| Post 3 made on Thursday December 20, 2001 at 23:35 |
Peter Dewildt Loyal Member |
Joined:
Posts: | July 2001
6,307 |
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Prontoedit actually sets the speed to 115200. You have no choice in the matter.
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Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400 |
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| Post 4 made on Friday December 21, 2001 at 08:06 |
I'mListening Founding Member |
Joined:
Posts: | December 2001
25 |
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I am having the same problem now. I have tried Enable/Disable the COM PORT, multi times and rebooting the computer. To no avail. I am using a Toshiba ThinkPad lap Top with Windows 98. My wife had previously had her Palm Pilot connected to the same port. May this be some sort of problem?
Patience is wearing thin. If all else fails my brother is coming by later, he is a technogeek with Sprint. No offense!;)
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| Post 5 made on Friday December 21, 2001 at 18:30 |
Peter Dewildt Loyal Member |
Joined:
Posts: | July 2001
6,307 |
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You have to make sure the Palm software is disabled.
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Peter
Pronto 1000 (retired), Pronto TSU7000, RFX6000 (retired)
Pronto 2xTSU9600, RFX9400 |
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| Post 6 made on Friday December 21, 2001 at 23:01 |
Joel Warren Founding Member |
Joined:
Posts: | July 2001
1,487 |
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Also make sure there are no empty COM ports. Pronto Edit installs on the last available port, and if there is an unused one between the first and the last, it will not search beyond the unused port, will not find that last port, and will return the message you described.
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