I can download a ccf into my Pronto from ProntoEdit - it works perfectly. But when I try to upload, I get a message saying "Error uploading configuration from Pronto." How can I fix this?

Note: I'm using a 450-mz dual G4 Mac, with Virtual PC 3.0 and Windows 95. It could well be that the error is a result of this hardware setup. But if anyone else has encountered this situation, even on Windows hardware, that might give a clue about how to fix this.

Try several times. Usually that will do it. If not, try uninstalling and reinstalling PE.

It is very sensitive to timing, so your hardware might be contributing. As Joel says, try several times.

Also, make sure the cable is plugged in properly.

If you really get stuck, see if you can upload a tiny CCF. You only ever need to upload to get learned codes back into PE. So if tiny CCFs work, just learn a few codes, then upload, then merge into your main CCF.

Try switching com ports. I had the same problem and this fixed it.

That cable thing that Peter mentioned is actually a good one. I made a suggestion to someone awhile back to unplug and plug in both ends ot the cable two or three times in a row. Turned out that did it.

I don't know a lot about Macs but my laptop I had the same problem and solved it by disabling the Advanced Power Management functions. For some reason I think it was conflicting with some of the com port timings.

Let us know what you find out....

Nick

Thanks to all here for your advice. It turned out that trying several times did the trick. It's taken at most 5 tries to get it to upload, but a lot of the time it uploads on the first try.

It seems to be working well. There have been a few glitches, and I'd like to find out if they are normal, or if I may have a bad unit.

1) If it fails to learn a button, the Pronto often goes blank and reboots.

2) It can be very hard to get some buttons to learn, often taking many tries before the button learns.

3) The screen is pretty dim. In a dark room it's fine, or in bright light it's fine, but in dim light it's almost impossible to read.

Are these things normal for a Pronto, or do I have a bad one?

-Vik

1 & 2 - Are you learning to the Pronto DIRECTLY, or through ProntoEdit?......If through PE --- DON'T ! ---------- Learn ONLY Directly Into The Pronto, then transfer into ProntoEdit to do your modifications. Also, be sure you are holding the TEACHING remote's button down until the Pronto "tells" you that it has sucessfully learned the code. The only exception to this (only pointed out recently) is that if the button is a "singelton" (do a search for the term - One Month Only), you need to repeatedly press the Teaching button until the Pronto tells you it has learned the code.

3- How does it react to the Contrast 'wheel'? It is normal for LCD screens to be very sensitive to temperature. The cooler-the-lighter. ie: If you normally hold the Pronto while you are watching (or whatever), it will warm-up and get darker. If you like your Home FRIGID, then it will normally be "lighter" when you first pick it up, but will "darken" with use.

If you're new, use MIKE'S HELP BOX and click on the links for pointers.

JL

Click on these Links(Then, steal my HTML)

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This message was edited by star50fiveoh on 11/21/01 06:16.58.

I am learning to the Pronto directly. I have never learned through ProntoEdit.


Yes, I've done that too.


It doesn't matter what I do with the Contrast wheel, the screen is still dim.

So it sounds like you're saying that my experience is unusual. Is your screen as bright as, say, the screen on a cell phone?

vik are 1& 2 general or device button specific. (there are some devices and buttons that are known to cause problems.)

When it does not learn what do you get. (does it say that it learnt it, but it does not work; does it say that it could not learn it; did it give a time out ....)

3 might be normal, and it is normal to a certain extent (it should be easier to read in a dark room or one with lights, while harder in a dim room). But since we cannot see your remote, we cannot tell if it is.

It seems to be device & button specific. For example, I can't get it to learn the up arrow from my Sony VCR remote. But most buttons it does learn just fine. What kinds of buttons cause problems?


It times out with a "failed" message.


Okay, that sounds like my unit is normal then.