| Post 1 made on Saturday January 20, 2001 at 16:52 |
Randy Britsch Historic Forum Post |
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I need your help. I got my new Pronto TSU-2000 yesterday. I went to the Philips site and downloaded what I thought was an upgrade (Pronto Upgrade Sys. V 3.6, App V 4.81 (718 KB)) but found out from the Philips support guys that this upgrade was for the old Pronto and that it screwed up my TSU-2000. Now it won't even turn on. He said Philips can't do anything because it had to do with ProntoEdit. I tried uploading the default configuration in ProntoEdit, but it can't connect to the remote. He said I'd probably have to wait a couple weeks for the TSU-2000 sys to show up on the Philips' site. Any ideas?
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| OP | Post 2 made on Saturday January 20, 2001 at 17:29 |
Daniel Tonks Historic Forum Post |
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Nope. You'll just have to wait.
A word of warning to others: ALWAYS CHECK WHAT REVISION OF FIRMWARE YOUR REMOTE ALREADY HAS! APP version 5.0 or 5.1 is CERTAINLY newer than the downloadable version 4.81!
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| OP | Post 3 made on Saturday January 20, 2001 at 19:52 |
Peter Dewildt Historic Forum Post |
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Actually ProntoEdit V2 is fully supported by Philips.
V1.05 is offically a beta version and not supported. You should be able to push them to swap it over.
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| OP | Post 4 made on Saturday January 20, 2001 at 22:08 |
Randy Britsch Historic Forum Post |
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I took the easy way out. J&R Music was great and was willing to take it back and send me a new one. They have great customer service.
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| OP | Post 5 made on Sunday January 21, 2001 at 01:29 |
Daniel Tonks Historic Forum Post |
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Good to hear -- for now that's about all you can do...
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| OP | Post 6 made on Sunday January 21, 2001 at 15:27 |
jack schultz Historic Forum Post |
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A review of the licensing agreement that pops up on screen during the 2000 software install will reveal that the software is NOT supported by Philips. I thought that as it was distributed on CD-ROM that it was supported until I went back and read the agreement.
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| OP | Post 7 made on Sunday January 21, 2001 at 18:11 |
Peter Dewildt Historic Forum Post |
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Took a lot of work to figure out how to see the licence agreement (actually have to delete a registry entry).
Interestingly it is still headed "Beta License Agreement".
Sounds as though they forgot to change the wording when they brought out V2.
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| OP | Post 8 made on Monday January 22, 2001 at 18:56 |
Daniel Tonks Historic Forum Post |
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Or, they wanted to have a loophole.
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