Your Universal Remote Control Center
RemoteCentral.com
URC's Consumer Remotes Forum - View Post
Previous section Next section Up level
Up level
The following page was printed from RemoteCentral.com:

Login:
Pass:
 
 

Topic:
H10, H20, HR10-250 Overload issue, yes I know the fixes.
This thread has 8 replies. Displaying all posts.
Post 1 made on Thursday June 1, 2006 at 21:18
Integratedj
Long Time Member
Joined:
Posts:
April 2006
17
I am posting this because having to do all of the BS fixes that we know everytime we install one of these receivers is getting lame. It is a fixable issue on the part of Directv, and should be done by them.
I have yet to find a receiver by Dishnet, or the old Voom boxes that overloaded. Same with the older Directv boxes.

I just emailed Directv detailing the issues we deal with, and am sure I will get some generic BS response instead of them actually attempting to better their product line.

I use the MRF-300 on systems almost daily, and even with the adjustable IR outpput, I have found that these receivers are still prone to overload. Not all of them, but some simply cannot opperate off of an emitter. An example of this, is a video wall that I installed using an MX-3000, and MRF-300, and 3 Runco 50inch plasmas. I have 3 HR10-250 recievers installed, one to each Plasma. 2 of them work flawlessly, but the main one simply will not function 100% and is a nightmare for service issues for my company. (If some one says use RTI they deserve to be slapped). I can change which emitter is being used for the boxes, and I still continually have the issue with that single box. Yet, it responds fine if I use direct IR to controll it (Which I can't because all of the receivers are in the same rack with each other, and watching the same thing on 3 plasmas is lame, as well as point defeating).


This post is not to hear all of the fixes that are out there for these receivers IR overlaod issues. It is to ask all of you to email or contact directv regaurding the issue, and ask them to actually fix their product.

Here is a link for those of you that don't want to search through their site.
[Link: directv.com]

Seriously, I have used Directv for years on Clients systems as I always felt it offered the best service. That may be changing in the near future as 90% of the service calls my company has are Directv related, and about 75% of those calls are caused by IR overload.

This is an issue not only with URC remotes, but many others as well, including Elan, AMX, and Control4 systems.
I just feel it is time they release a new product without this kind of issue.


Thanks
J
Post 2 made on Friday June 2, 2006 at 01:59
wire pulling monkey
Long Time Member
Joined:
Posts:
August 2005
100
Ok here it is.............

IN all of my Directv installs I have never..Repeat...Never had an issue with IR flooding on any Directv box, Jut installed an H20, 2-HR10-250's, R15 and a few D11's in the last 2 weeks with Crestron and another cool control system and had perfect reponse from all boxes

We dont use URC, We dont use AMX and Dont Use control 4, Nor Elan

I also install all my emitters inside the Units usually right on the IR receiver. We actually install all our emitters inside unless it has a control S (Sony) or IR in (Integra, and others)So maybe its an issue with the products you use to control the devices??

Did I mention we use Crestron and another cool control system that works??
I can get 7 RG6 cables and 5 Cat 5e wires in a 1" hole and I saved a ton of $$$ by switching to GEICO www.geico.com
OP | Post 3 made on Friday June 2, 2006 at 09:27
Integratedj
Long Time Member
Joined:
Posts:
April 2006
17
I have also seen the issue with a Crestron system and an HR10-250.

I also prefer Crestron having previously worked with it at another company. Currently though, I am not a dealer for it. It is the system that will be going into my house in the near future though.

Even through it may work with Crestron, does not mean there isn't a problem with the Directv units.
If there wasn't, then there wouldn't be threades on several different remote forums detailing the same issues.
Post 4 made on Friday June 2, 2006 at 09:55
Glackowitz
RC Moderator
Joined:
Posts:
May 2002
3,784
I just did a HR10-250 with crestron and it was fine, We install emitters in the components as well...figue spend and extra few minutes to clean up the look of the bug on the front. most of our installs are Crestron, we are doing a H20 today with crestron, we will see if there is an issue..although the house has 16 sat receivers in it already with no issues..sat boxes are hughes, mits, samsung, directv and all but 2 are on the crestron systems
There's no worse feeling than that millisecond you're sure you are going to die after leaning your chair back a little too far.
OP | Post 5 made on Friday June 2, 2006 at 12:12
Integratedj
Long Time Member
Joined:
Posts:
April 2006
17
OK, the point seems to be being missed here. I know they can work fine, and I have seen them work without issue, but clearly there is an issue with the Directv Boxes as there is thread after thread here about the overload issue.
I have some that work 100%, and some that are picky little bastards. Even using the exact same programming that works fine on one box, I will have another box that overloads from it.

Wouldn't it be nice to not have to take apart the receivers and put the IR inside. Do you do that to all devices even if they have a back panel input? Didn't think so.

All I want to accomplish is for Directv to actually make this easy on everybody, and put a port on the back. Not that hard to do. It would make for cleaner installations, as well as avoiding possible warranty issues due to opening the case on the receivers.

Or do you not like change for the better???

Not trying to be a smart ass, just curious as to why an improvement would not be taken to by all.

J
Post 6 made on Friday June 2, 2006 at 13:10
Glackowitz
RC Moderator
Joined:
Posts:
May 2002
3,784
A change for the better would be good but it wont happen

I have been emailing, calling and asking Lutron for over 6 years now for an IR port on the Grafik Eyes or at least screw terminals for IR...well still hasent happened

I feel Lutron is a more responsive company than Directv

I havent had any issues so it doesnt bother me on the sat boxes, at the site now and the emitter is on the sat receiver IR receiver...Shell has been taken off and Xantech 282m is double stickyed right on the IR receiver and its fine....this is an H20

I would be happy to complain to directv to help your quest for IR ports on the back
There's no worse feeling than that millisecond you're sure you are going to die after leaning your chair back a little too far.
OP | Post 7 made on Friday June 2, 2006 at 15:01
Integratedj
Long Time Member
Joined:
Posts:
April 2006
17
Man, I hear you on the Grafik Eye. That is annoying to no end, and horrible looking.
Post 8 made on Tuesday June 6, 2006 at 10:05
Ridenour
Long Time Member
Joined:
Posts:
October 2005
199
Amen brotha!
Procrastination is the art of keeping up with yesterday.
-Don Marquis
Post 9 made on Sunday October 8, 2006 at 13:02
JBS
Long Time Member
Joined:
Posts:
May 2006
62
On June 1, 2006 at 21:18, Integratedj said...
This post is not to hear all of the fixes that are out
there for these receivers IR overlaod issues.
Thanks

J

But PLEASE share some of these fixes or help direct to a link! We just installed a new H20 and can't "dumb down" the IR emitter enough to reliably work with our Xantec ZPR68 distribution system.
JBS


Jump to


Protected Feature Before you can reply to a message...
You must first register for a Remote Central user account - it's fast and free! Or, if you already have an account, please login now.

Please read the following: Unsolicited commercial advertisements are absolutely not permitted on this forum. Other private buy & sell messages should be posted to our Marketplace. For information on how to advertise your service or product click here. Remote Central reserves the right to remove or modify any post that is deemed inappropriate.

Hosting Services by ipHouse