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URC's Consumer Remotes Forum - View Post
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The following page was printed from RemoteCentral.com:
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Contacting BlueDo to change shipping or...
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| Topic: | Contacting BlueDo to change shipping or cancel order? This thread has 3 replies. Displaying all posts. |
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| Post 1 made on Saturday August 2, 2003 at 12:29 |
merc Founding Member |
Joined:
Posts: | December 2001
13 |
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Hi,
I just ordered an mx-700 from BlueDo via their web site. When I ordered, I looked for a coupon, didn't find one(didn't look very well obviously), and then placed my order using the $7.55 ground shipping option. After the order was placed, I clicked back to the BlueDo home page and BAM, there was a coupon for free overnight shipping staring me in the face.
I went back to try to cancel my order so that I could re-order it using the free overnight shipping code, but I can't find a place to do this. Alternatively, I left BlueDo a "feedback" message asking if they could keep my $7.55 and simply change my shipping option to the overnight shipping. Alternatively, I asked if I should/could cancel my order and reorder using the free overnight shipping coupon?
Is there anything else I can do in order to contact BlueDo quickly before my order ships?
Thanks for your help and suggestions!
Take Care,
merc
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| OP | Post 2 made on Saturday August 2, 2003 at 12:33 |
merc Founding Member |
Joined:
Posts: | December 2001
13 |
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OMG... By the time I started this thread, I checked email and David from BlueDo has replied saying he'd fix the order per my request.
That is some incredible customer service!
THANK YOU BlueDo!
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| Post 3 made on Saturday August 2, 2003 at 12:36 |
Tom_E316 Founding Member |
Joined:
Posts: | April 2002
134 |
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It wasn't going to ship until Monday (there's no shipping on weekends) anyway, so there was no cause for alarm.
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| Post 4 made on Saturday August 2, 2003 at 17:15 |
I bought my MX-800 and MRF-200 from BlueDo 1 week ago. I am happy with the remote and the fast service.
It was easy to program and I no longer have to juggle 5 remotes on my lap. I set up macros to switch inputs for each activity and programed them beginning with 1.0 second delay on each device of the main menu (DVD,TV,4DTV,VCR,GAME)
CRUZN8R
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