I just got off the phone with Harmony support
First, I did not understand how the 890 works and you are correct that the base unit is just using IR to communicate with the devices so line of site is crucial. The only RF part of the 890 is between the 890 and the base unit. I had the base unit turned the wrong direction so it was facing away from my equipment rack. I had no idea which was front or back and in any case was unaware that LOS was important.
Regarding the port id, it was explained to me that you can use that when you have two idential devices. If you assign different ports to them then you can control them independently with one remote (the 890) which you would not be able to do with the original remotes from the two units.
It's all working correctly now.
Yes I can see how the best set up would be to use the IR emitters. When I'm in the mood to do some fiddling maybe I will set that up.
Thanks for your help.
On August 2, 2006 at 19:38, baudilus said...
I don't have the 890, but I will try to help you.
1) The RF extender should have direct line-of-sight
to the components, if you will not be using the
IR emitters (the little things that stick on the
devices). The reason some of the devices might
not be controlled is (someone correct me if I'm
wrong) the remote send IR commands no matter what,
but if you have it configured for RF control,
both the remote and the extender are sending the
commands, which may confuse some equipment and
cause it to not respond at all. Try covering the
remote with something and seeing if the problem
persists.
2) Using the IR emitters is probably the most
reliable way to go (because they are immune to
"blockage"). Though it is a pain to run the wires,
you'll only have to do it once (unless you move
equipment a lot), and you have the added benefit
of being able to cover the equipment (i.e. behind
furniture, doors).
3) Port ID is something I'll have to guess at
- I'm assuming that the ports for the IR emitters
(on the extender) are numbered, and this is the
port ID. This way, if you have two of the same
peice of equipment (say, two DSS boxes) you can
plug an emitter into seperate ports, and commands
for devices configured on port 1 are ONLY sent
to that port, and the other identical device is
unaffected.
I hope this helps, and please if I'm wrong let
me know.