I am an owner of Logitech remote Harmony 525, but I have difficulties to properly set the activities »Watch …«, where TV is involved. I have strictly followed Logitech instructions and procedure to set 525. The fault is because there is no proper selection of TV input (Help has to be used on and on) especially for “Watch DVD” activity.
The devices and interconnections are as follows:
- DVD is Philips DVP720SA
- TV is Philips plasma 42PF9966
- DVD is connected to EXT2 (via SCART RGB cable)
TV input is not selected correctly. I have to use Help on and on. In comparison to TV my DVD has quite short initial power up procedure but still enough long to generate a switching signal for EXT2 selection on TV via SCART. If I have selected EXT2 as TV input in 525 setup procedures (there is a must to select command for input selection) the next coming TV command to select EXT2 in reality select DVI (because of EXT2 to be a starting point in input table instead Antenna).
One of the possible solutions to fix a problem should be delayed DVD power up signal (e.g. more than 9 sec as power on delay).
Is this possible to be realized within 525 setup procedures?
I have no such problems with activities, where Nokia satellite receiver MM9800S or Philips DVD recorder HDRW720 are involved. All have power on initialization procedures lasting more than is needed to set up TV (power on and input selection). So the input selection, which has been performed by TV has been cancelled by SCART signal latter on.
Any information (hint) how to solve these problems will be appreciated very much
Thanks in advance.
Kind regards.

Yet again, I had no idea that there was a eruo version of the 520.

The 525 would be near-perfect for Scientific Atlanta users here in the 'States.

OK, with your TV, the issue is most likely that the "Power-on Delay" isn't long enough. Try increasing it. The most reliable way to set it is to time the actual power-on delay of your TV (with a stopwatch - there's probably one in your cell phone) and then add a second to that time. (1 sec = 1000 ms).

Also, make sure that the input list under "configure input settings" matches exactly what your TV does when you press the input button.

Once you have that set, things should work OK. (At least I think so, I'm afraid I'm a little confused by the above.)

If your native language is French, you may want to contact Harmony support directly, they're in Canada, and will have a fair number of fluent French speakers.

Thanks for answering.
The problem is in double addressing of TV inputs. Once the selection is done from device (DVD, SAT REC, DVDR etc.) connected via SCART and next by TV command itself. The last comming command is valid. In above described case DVD has much shorter power up procedure as TV. So TV is in EXT2 mode in the moment, when TV generate signal for EXT2 selection. On such a way the selection of input is performed in wrong way because the starting point in input menu is EXT2 and not Antenna (the actions are starting point selection, two steps down and confirmation).
Kind regards.
PS. My knowledge of French is quite poor.

there should be a place in the tv setup wizard where you can tell the harmony site how your tv's input selection works. for example, i recall that there is a section where you can choose between discrete input codes that jump directly to the requested input, or select from a menu, or toggle through a bunch of inputs with multiple presses of the same button. It sounds like the last case is yours. My panasonic tv works that way too, and the harmony asked how to get back the the tuner input as the starting point, and in my case, it is by pressing channel up, so it has been using that correctly so far.

Thanks for answering.
I would like to stress again, that in my case there is no problem with 525 to select correctly any TV input. A toggling through a bunch of inputs (input menu) with multiple presses of the same button has to be used. But this is valid only for normal conditions (with precondition that there is always the same starting point in the input menu table). My TV has no single command to go back in tuner input as starting point.
Here is the problem with double selection of TV inputs. In the time of TV setup procedure there is EXT2 selection through SCART (in this case). So the starting point in input menu is shifted for two positions down and next comming TV command to select EXT2 has wrong result (DVI instead of EXT2 in my case).
Currently I have overcome this problem with additional commands to select TV input just in the time of TV startup procedure.
Kind regards.

Call tech support (they've got multilingual staff). Click 'support' at the top of the login screen for contact details.

Tell them that you've got Scart auto-switching on those particular inputs where power-up of the device causes input selection. They can arrange for a 'dummy' command to be issued which won't confuse AV selection. They may also have a method to select TV properly.

They can also apply extended delays where necessary.

Something you could do is cut the wire inside the Scart plug which carries the autoswitching signal. I've seen this mentioned in another thread, maybe in another forum.... can't remember now.

Reply to Mr. dave ash:
The phone call is not the best solution for me. I should rather use email, but there is no possility to access Logitech support team (responsible for European versions of remotes). When I have tried to send a message through the path from my personal page on members.harmonyremote.com I have received notice, that message had not been sent and has to be sent to [email protected], which is again not working any more. What to do?
Kind regards.

PS: I would not like to physically cut the wire in SCART cable to solve this simple SW problem.

The Support Team in Canada is responsible for ALL versions.

I highly recommend contacting them by telephone. The service I had was excellent, and they applied software mods which I downloaded while the call was in progress so feedback, both ways, was instantaneous.