I have a Kramer 8x8 VGA Matrix, which uses the IR codes included in this Word document. I'm having trouble using the learned codes from my Philips Pronto NG 3000, so I asked Kramer for info and this is all they can give me:

PDF File

Can anyone help me? Thanks so much!

Does this work for #1

0000 006E 0000 0012 009F 0027 0027 0027 0027 0027 0027 0027 0027 0027 004B 0027 004B 0027 004B 0027 004B 004B 009F 0027 004B 0027 0027 0027 0027 0027 0027 0027 0027 0027 0027 0027 0027 0027 0027 04CC

I'll give it a try this morning, thanks!!

Looks pretty close to me (just by comparing what you did to what I did; I don't have the actual device). I'm curious where you got it.

I wrote a .irp file to generate the full set of codes with MakeHex. Here are the contents of that .irp

Device=240
Function=0..255
Frequency=38462
Zero=-1m,1m
One=-1m,2m
Form=;4m,D:8,-2m,4500u,F:8,-33m

The repeat rate and the fact that it repeats at all was a guess. I don't see anything about that in the pdf. The rest of the detail I think match the description in the PDF.

The '1' command generated by MakeHex is:

0000 006C 0000 0012 009A 0026 0026 0027 0026 0027 0026 0027 0026 0027 004D 0026 004D 0026 004D 0026 004D 004D 00AD 0026 004D 0026 0026 0027 0026 0027 0026 0027 0026 0027 0026 0027 0026 0027 0026 04F3

To someone who doesn't know Pronto Hex, that might look different from your version, but I think they are so similar that a device receiving them couldn't tell the difference.

MakeHex generates all the signals at once. I don't know whether the method you used is similar or harder than that.

First off I defer to Johnsfine for any IR/Hex/Anything over what I would provide.

I simply copy/pasted the Only Codes in the Rti mega code list for a Kramer. Which only has #1-6.

I did attempt to create the Hex in infrared library manager but was unable to do so.

didnt know that you could take a wave form into makehex. Kewl.

To expand the codes useing IR Lib you could just alter the hex and apply it and see if the wave form conforms to the pdf. Tedious. But if you follow Johns .irp layout it should work for the other codes.

Dave

Unfortunately, I couldn't get either of these to work (IR & RF->IR). With the original remote, when I press the 1 key, a light will illuminate for about 10 seconds or I press another button. This doesn't happen with these codes.

Here's what I learned on the 1 key:
0000 006D 000B 0001 0098 0027 0026 0027 0027 0027 0027 0027 0027 0027 004D 0027 004D 0027 004D 0027 004D 004D 00AA 0027 004D 0027 0027 002B

Thanks so much for the help. Any other ideas?

Maybe the repeat is the problem. It looks like your bad learn is from a non repeating signal.

The non repeating version of the signal I posted is:

0000 006C 0012 0000 009A 0026 0026 0027 0026 0027 0026 0027 0026 0027 004D 0026 004D 0026 004D 0026 004D 004D 00AD 0026 004D 0026 0026 0027 0026 0027 0026 0027 0026 0027 0026 0027 0026 0027 0026 04F3

If that doesn't fix it:

I don't understand what you mean by (IR & RF-IR). Did you do a direct test without involving RF?

If the real signal repeats, then your bad learn is because you used too short a press on the original remote when you learned it. A longer press may give a better learn.

Does the original remote include all or most of the signals listed in that pdf file? If so, some of the later ones should be easier to learn than the first few. All the Vol+ signals should be easiest to learn. If I'm misunderstanding some detail of that pdf file, I probably would figure it out if I looked at a learn of one of the vol+ signals.

BTW, up to its obvious learning error, the learned signal you posted is completely compatible with the complete signals we posted and with my understanding of that pdf file.

johnsfine, thanks so much for the info back in March. I tried the IR code you sent, but I still wasn't successful. We've still been having trouble since then and I've had it on my to do list to get back to your incredibly valuable posts to avoid having people referring to printed cards to execute commands on the front of the unit.

Your questions/comments
Q I don't understand what you mean by (IR & RF-IR). Did you do a direct test without involving RF?
A I attempted to broadcast the signals out the Pronto NG built-in emitter as well as the RF through the RFX6500's emitter. I figured that this would rule out problems due to the RF conversion. I received exactly the same results with both operations.

QIf the real signal repeats, then your bad learn is because you used too short a press on the original remote when you learned it. A longer press may give a better learn.
AI tried varying lengths, and I'll post all the codes in this post in case you can tell what might be good and what might not be<

QDoes the original remote include all or most of the signals listed in that pdf file? If so, some of the later ones should be easier to learn than the first few. All the Vol+ signals should be easiest to learn. If I'm misunderstanding some detail of that pdf file, I probably would figure it out if I looked at a learn of one of the vol+ signals.
AThe original remote didn't include all the signals in the PDF file, but I'll post all of the codes here, since you said some other codes might help:

Learned Codes From Kramer Remote
Complete PCF file (codes are in the "Codes" Device "AVSel-Matrix" from AFV - Aud

To complicate things further, the device has an Ethernet and RS 232 interface, but I know nothing of how I'd get those interfaces to work with the Pronto NG. I called and talked with one of the experts at Kramer and he mainly knew of the RS 232 control and referred me to some applications. One is called Protocol 2000, but that generates codes that are nothing like IR codes. Here's some sample output with in 1 to out 1, but as you can see, it's not like the IR commands in that it is the complete pairing, rather than a selection of an in and a later selection of an out.

I would greatly appreciate any ideas anyone has! Thanks so much!

Do any of the learned signals work?

I understand the Pronto NG learning flaw that made it learn functions 1 through 7 incorrectly. But I think the MakeHex generated codes would fix that and I think the learned signals 8 and up are correct.

So if none of it works, I think something more basic is wrong with the way the Pronto is programmed.

Thanks, John. I'll do testing of all codes and post back!

Ok, now I'm really confused!

I just spent a while going through all the commands and had really inconsistent results. If I pressed the buttons often enough, I could get basically all commands to function using IR out the front of the Pronto 3000 (10% of the time even right in front of the unit). It seemed that 8 and above responded a touch better than below, but not significantly so. Being so intermittent, I guess I didn't notice them working before. However, I only got one or two hits working via RF. Since RF seems to work for everything else, I assume if I can get the IR commands working perfectly out the front of the unit, that will fix the RF too.

Do you have any additional thoughts? If not for the IR code directly, is there another IR receiver I could hook directly to the computer to attempt some learns? I do have a Keyspan Digital Media Remote from 2001 that has a USB IR input. Thanks again!

I just got an email asking me for further comment on this thread. But there isn't much here on which to bae any further comment.

The "Learned Codes From Kramer Remote" linked to in post 8 make perfect sense. Functions 1 through 7 have a very understandable learning error. If that were the main problem, I could give you a corrected .irp file to regenerate those consistent with functions 8 and up.

But functions 8 and up seem to be very good learns. You report that those also don't work. I don't have any good explanation for that.

When you tested with direct IR, what did you do with the RF? I wonder if the RF system could be receiving some outside noise and generating random IR that would interfere with the direct IR. It would be better to remote the RF to IR system when testing the direct IR.

Also, the IR receiver may be picky about angle or distance. Test too close may have problems (as might too far away, but I don't get the idea you tested from too far away). Try a few angles and distances.

Apologies, getting the hang of this forum is a bit tricky.. (new here. Preview function doesn't seem to actually.. preview?) Anyway.. )

My question is basically along the same lines. I have an exotic device (a Bel Canto DAC3) for which I would love to have .CCF files.

Can someone point me to some resources on how to do it?

Here is the datasheet I have:
DAC3

The only commands the DAC knows are 0x00, 0x01, 0x03, 0x04, 0x05 and 0x07

Is there any documentation that says any more about the "Customer Code"?

That xls file shows two detailed examples, one with Customer Code 0x03 and Command 0x06 and one with Customer Code 0x03 and Command 0x18. Then it lists the six commands 0x00, 0x01, 0x03, 0x04, 0x05 and 0x07 without giving any Customer Code.

I can translate those to Pronto Hex, but only if I know the correct Customer code. I can guess that the correct value is 3. But it would be better if you can find that in their documentation.

John, Thanks for your continued help.

After reading your comments, I spent a good while trying the codes again. I originally had not disconnected the IR path from the RF. While there was no RF being sent, that may have been affecting the system. I also have been trying various angles and distances. It seems that perhaps the matrix needs a fair amount of time between commands to produce the desired results. Trying all this again, the codes 8 and above work better than the other codes, although still not perfectly. Essentially the unit omits codes 9-20, but does make use of all of the other codes. If you would be willing to generate the .irp to generate codes 1-7, I think that would help quite a bit. If the delay between parts of commands (i.e. 1 to 1) is an issue, I can mess with that a bit and perhaps even send the commands several times if needed. I greatly appreciate it!