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The following page was printed from RemoteCentral.com:
| Topic: | MX780 display This thread has 18 replies. Displaying posts 1 through 15. |
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| Post 1 made on Friday July 21, 2017 at 18:01 |
SMcKinstall Long Time Member |
Joined:
Posts: | January 2007
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OK... now I'm seeing a pattern. I just came across my 3rd 780 this year with a dim display. Not only that, but some of the images are burned into the screen. Does anyone have a fix - besides a new remote. You'd think they last longer than 2 years.
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| Post 2 made on Friday July 21, 2017 at 18:37 |
kwkshift Active Member |
Joined:
Posts: | February 2004
508 |
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Nope. Thats the way they are.
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| Post 3 made on Friday July 21, 2017 at 19:54 |
Chris L Founding Member |
Joined:
Posts: | October 2001
336 |
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Call URC, this is a known problem with the MX780. They might be able to do something for you... The newer MX780 does not have this problem.
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| Post 4 made on Friday July 21, 2017 at 21:22 |
Brad Humphrey Select Member |
Joined:
Posts: | February 2004
2,424 |
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Yes, this is a VERY known issue with URC dealers. And URC will replace the remote free of charge.
They originally tried to use an OLED screen. Obviously didn't work out so well for them. All the ones sold in the last year or two are LCD screen.
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| Post 5 made on Monday July 24, 2017 at 16:37 |
bennettavi Active Member |
Joined:
Posts: | August 2003
675 |
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yep - we have replaced like crazy over the last 2 months. URC is replacing all of the defective ones.
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| Post 6 made on Tuesday July 25, 2017 at 10:00 |
Greg C Super Member |
Joined:
Posts: | October 2002
2,574 |
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Do you contact URC directly, or go thru your distributor?
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| Post 7 made on Tuesday July 25, 2017 at 10:11 |
Brad Humphrey Select Member |
Joined:
Posts: | February 2004
2,424 |
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You contact URC directly and they issue the RMA. Just need the serial number from the remote.
They will ship back a new or refurbished MX-780 with the LCD screen.
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| Post 8 made on Tuesday July 25, 2017 at 10:43 |
highfigh Loyal Member |
Joined:
Posts: | September 2004
8,192 |
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On July 21, 2017 at 18:01, SMcKinstall said...
OK... now I'm seeing a pattern. I just came across my 3rd 780 this year with a dim display. Not only that, but some of the images are burned into the screen. Does anyone have a fix - besides a new remote. You'd think they last longer than 2 years. Did you look at the settings for the remote? Is it possible that someone became curious and messed with things they shouldn't? I added a few buttons to an MX780 yesterday and when I picked it up, it was darker than it should be, so I pressed the light button on the side and it returned to normal.
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My mechanic told me, "I couldn't repair your brakes, so I made your horn louder." |
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| Post 9 made on Tuesday July 25, 2017 at 11:00 |
goldenzrule Loyal Member |
Joined:
Posts: | July 2007
8,448 |
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On July 25, 2017 at 10:43, highfigh said...
Did you look at the settings for the remote? Is it possible that someone became curious and messed with things they shouldn't? I added a few buttons to an MX780 yesterday and when I picked it up, it was darker than it should be, so I pressed the light button on the side and it returned to normal. Its a common issue. The remote screens dim to extremely dark, some are barely visible at all. There is no fix other than replacement.
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| Post 10 made on Tuesday July 25, 2017 at 11:22 |
tomciara Loyal Member |
Joined:
Posts: | May 2002
7,851 |
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Most from 2013. Mfr date in battery compartment.
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There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions. |
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| Post 11 made on Tuesday July 25, 2017 at 11:42 |
goldenzrule Loyal Member |
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Posts: | July 2007
8,448 |
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On July 25, 2017 at 11:22, tomciara said...
Most from 2013. Mfr date in battery compartment. Not really required if you know the remotes. I can just look at the remote and know if it's an LCD or OLED remote
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| Post 12 made on Tuesday July 25, 2017 at 20:27 |
highfigh Loyal Member |
Joined:
Posts: | September 2004
8,192 |
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On July 25, 2017 at 11:00, goldenzrule said...
Its a common issue. The remote screens dim to extremely dark, some are barely visible at all. There is no fix other than replacement. I know, but not all have this problem.
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My mechanic told me, "I couldn't repair your brakes, so I made your horn louder." |
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| Post 13 made on Tuesday July 25, 2017 at 20:45 |
Brad Humphrey Select Member |
Joined:
Posts: | February 2004
2,424 |
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On July 25, 2017 at 20:27, highfigh said...
I know, but not all have this problem. Actually yes. ALL the 1st generation MX-780 that used the OLED screen, will do this when enough hours get on them. And it isn't just the dark screen, when they get that dim, it shifts to a very reddish color. And many times have image retention of the icons.
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| Post 14 made on Tuesday July 25, 2017 at 22:37 |
highfigh Loyal Member |
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Posts: | September 2004
8,192 |
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On July 25, 2017 at 20:45, Brad Humphrey said...
Actually yes. ALL the 1st generation MX-780 that used the OLED screen, will do this when enough hours get on them. And it isn't just the dark screen, when they get that dim, it shifts to a very reddish color. And many times have image retention of the icons. I'll check the dates on a couple of the ones I programmed- I haven't seen it, so far.
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My mechanic told me, "I couldn't repair your brakes, so I made your horn louder." |
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| Post 15 made on Thursday July 27, 2017 at 07:46 |
Ranger Home Super Member |
Joined:
Posts: | June 2007
3,476 |
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URC is replacing them even if out of warranty. The issue has already been explained: OLED screens. ALL newer ones are LED.
The OEM of the screen is also standing behind the warranty as they are the ones that are the culprit.
URC wont replace them forever of course, nor should they. I think the limit on replacement is four years. Not bad on a two year warranty.
This, for me, is what brought up the whole issue of OLED screens. Does this mean ALL OLED screens have a super short life span? Ive been hesitant and concerned on getting a several thousand dollar OLED TV, which ARE stunning!, in the fear that OLED will die in a few short years? Or was this just a fluke from the OEM of this particular screen on the 780 (TRC-780's did the same thing, not just the MX-780)? Dont know. Never got a real answer. Thus, no OLED TV.
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