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The following page was printed from RemoteCentral.com:
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explain mobile device security
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| Topic: | explain mobile device security This thread has 7 replies. Displaying all posts. |
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| Post 1 made on Wednesday August 3, 2016 at 14:41 |
thecapnredfish Senior Member |
Joined:
Posts: | February 2008
1,397 |
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Specifically Att and Samsung. Norton is blocking websites. I can not find Norton anywhere on the device. Any ideas?
Thank you in advance
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| Post 2 made on Wednesday August 3, 2016 at 15:50 |
Ernie Gilman Yes, That Ernie! |
Joined:
Posts: | December 2001
30,076 |
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AT&T can give you answers at 611 about what they are doing, but the culprits are probably at Samsung. You'll need to know the phone's actual model number ("mobile device" and "Samsung" won't get you any help at all). For instance, my Samsung S4 Galaxy, from Verizon, is the SCH-I545. For Samsung phone help, call 888 987-4357.
Here's a crazy idea: are you syncing that phone with a computer? I don't see how Norton could infect a different device, but anything's possible!
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A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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| Post 3 made on Wednesday August 3, 2016 at 16:05 |
AAC_Anthony Audio Authority Corp. |
Joined:
Posts: | September 2010
167 |
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Do you have Norton installed on the phone? (Remove it) Are you on a corporate network who is using Norton security to filter all web traffic? (Try a different network) It could be click bait trying to scare you into installing malware. (Are you sure the web address is correct/safe?) On August 3, 2016 at 14:41, thecapnredfish said...
Specifically Att and Samsung. Norton is blocking websites. I can not find Norton anywhere on the device. Any ideas?
Thank you in advance
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Anthony Grote | Account Manager 859-685-1294, www.audioauthority.com Follow us - [Link: twitter.com] |
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| Post 4 made on Wednesday August 3, 2016 at 18:28 |
buzz Super Member |
Joined:
Posts: | May 2003
4,239 |
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Samsung is trying to install stuff all the time. "Free trial", then $2.99/mo for something that I don't want. In some cases it is hard to determine if something has already installed itself. (I don't touch on anything unfamiliar.)
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| Post 5 made on Wednesday August 3, 2016 at 18:53 |
Fins Elite Member |
Joined:
Posts: | June 2007
11,621 |
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On August 3, 2016 at 15:50, Ernie Gilman said...
AT&T can give you answers at 611 about what they are doing, but the culprits are probably at Samsung. You'll need to know the phone's actual model number ("mobile device" and "Samsung" won't get you any help at all). For instance, my Samsung S4 Galaxy, from Verizon, is the SCH-I545. For Samsung phone help, call 888 987-4357. Have you ever tried calling a cellphone provider for technical help? It would be more productive to read your posts
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Civil War reenactment is LARPing for people with no imagination.
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| Post 6 made on Wednesday August 3, 2016 at 19:02 |
Ernie Gilman Yes, That Ernie! |
Joined:
Posts: | December 2001
30,076 |
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On August 3, 2016 at 18:53, Fins said...
Have you ever tried calling a cellphone provider for technical help? It would be more productive to read your posts I recommended it because I tried it and got answers about my model of phone. Perhaps people don't help you because of your attitude.
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A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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| OP | Post 7 made on Wednesday August 3, 2016 at 21:39 |
thecapnredfish Senior Member |
Joined:
Posts: | February 2008
1,397 |
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Instead of quoting all of you I will just answer.
Samsung SM-G900A
Norton not to be found or ever seen before on phone
Please don't make me call AT&T, you guys are usually much more helpfull but let me pour a drink first!
Could be click bait
Was connected by cell or possibly free ISP wifi hot spot. But no quick way to tell which. ISP provides free McAfee downloads so doubt anything to do with Norton
Works fine while on my home network
Guess I will pour another and call provider
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| Post 8 made on Thursday August 4, 2016 at 00:15 |
Ernie Gilman Yes, That Ernie! |
Joined:
Posts: | December 2001
30,076 |
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Does Norton have a product that won't let some websites open on a network? That would do just what you're talking about:nothing on your phone and sites won't open.
Don't call YOUR ISP. I think you've said that you have a problem with another ISP, not your own. If you're going to waste time on hold with an ISP, make it hte ISP where you have the problem.
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A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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