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The following page was printed from RemoteCentral.com:
| Topic: | Snap AV OVRC This thread has 41 replies. Displaying posts 31 through 42. |
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| Post 31 made on Thursday July 7, 2016 at 12:28 |
Brad Humphrey Select Member |
Joined: Posts: | February 2004 2,424 |
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Not yet. I was/am unsure if it's just a defect in the WAP I have. The reason I posted on IP was to see if anyone else had seen this and anyone that had one of these WAPs to test out. No one relied about it. Which seemed to indicate to me, no one was bothering to test these anymore or use them. Now here on RC however, at least 1 person is saying they are seeing something similar. Although not quite as extreme. Hopefully others will test if they have access to one, to see if it's a firmware issue. Starting to look like it is.
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| Post 32 made on Thursday July 7, 2016 at 13:28 |
ayham_e Lurking Member |
Joined: Posts: | January 2013 8 |
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Hi Brad, Please send me a note to [email protected] so we can dive into this. We've done a quick test in the lab and couldn't replicate but since another dealer is exhibiting the same issue we need to get more details from you if possible. As for the power adjustment per radio, we are aware of this and will fix it in the next firmware update. Thanks for your feedback Ayham Ereksousi Networking Category Manager [email protected]704-807-6843
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Ayham Ereksousi Networking Category Manager - SnapAV [email protected] |
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| Post 33 made on Thursday July 7, 2016 at 15:22 |
imt Long Time Member |
Joined: Posts: | June 2007 466 |
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On July 7, 2016 at 12:28, Brad Humphrey said...
Not yet. I was/am unsure if it's just a defect in the WAP I have. The reason I posted on IP was to see if anyone else had seen this and anyone that had one of these WAPs to test out. No one relied about it. Which seemed to indicate to me, no one was bothering to test these anymore or use them. Now here on RC however, at least 1 person is saying they are seeing something similar. Although not quite as extreme. Hopefully others will test if they have access to one, to see if it's a firmware issue. Starting to look like it is. Well, I spent a crap load of time last night and early this AM playing around with it some more. While I did "seem" to have the issue you described yesterday on my 500 series, I was testing it again this AM. At first I thought it might be an issue with a specific channel in the 5GHZ, since I recall this AM seeing the same thing happen when I was just playing with picking the 5GHZ channels. But then I tried each and every damn channel one by one. But, all popped up. When I "thought" I had the issue you described I was picking channels in the 100+. I started with the lower ones up and stopped before 100 and then started at the highest and worked my way back down to 100. I was using a WifI tool on my mac called WiFi explorer. Some switched over without the 5GHZ channel disappearing and sometimes it dropped and then took up to 30+ seconds to re-appear. So not sure if its an issue with Wifi explorer or just a delay till it switched channels and became enabled again. On a couple of occasions, when it wasn't visible for about 20 seconds I went into advanced and went into spectrum analyzer for the 5GHZ band and got results so I knew it the radio was working. When I switched back to Wifi Explorer the 5GHZ SSID was already visible. So guessing it was just a delay to re-establish itself. I have another 500 from the Networking kit I got so if I find some spare time I can try it again, since maybe all the channel changing flushed out a problem, if one had actually existed.
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| Post 34 made on Thursday July 7, 2016 at 19:58 |
Brad Humphrey Select Member |
Joined: Posts: | February 2004 2,424 |
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imt, Sounds like it is indeed an issue with the WiFi analyzer (actually your device it is used on). I have noticed similar issues with WiFi analyzers doing similar. On my Motorola Droid phone, it is really finicky. This is using inSSIDer and another program as well. On my Android tablet, the same 2 programs do a lot better but still give erroneous readings sometimes. My laptop is the most stable for taking these kind of readings and tests. But it too glitches every once in a blue moon. One of the reasons why if you are needing to do accurate tests, you should do so with 2 devices to check against your work - if you are not using an actual professional kit to analyze WiFi networks.
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| Post 35 made on Thursday July 7, 2016 at 20:06 |
Brad Humphrey Select Member |
Joined: Posts: | February 2004 2,424 |
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On July 7, 2016 at 13:28, ayham_e said...
We've done a quick test in the lab and couldn't replicate but since another dealer is exhibiting the same issue we need to get more details from you if possible.
As for the power adjustment per radio, we are aware of this and will fix it in the next firmware update. Well it seems the other dealer isn't having this same problem now. So this leads me back to a possible defect or firmware corruption in the unit I have. It is installed at the father-in-laws house for testing and it is working on the auto channel setting, so I'm not going to mess with it anymore. A new firmware update might fix it, if it is corrupt firmware. You should have an option to push a firmware update to devices running the same version. This could help troubleshoot issues with corrupt firmware. Good to hear about the fix for the power levels per band.
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| Post 36 made on Thursday July 7, 2016 at 23:12 |
imt Long Time Member |
Joined: Posts: | June 2007 466 |
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On July 7, 2016 at 20:06, Brad Humphrey said...
A new firmware update might fix it, if it is corrupt firmware. You should have an option to push a firmware update to devices running the same version. This could help troubleshoot issues with corrupt firmware.
Good to hear about the fix for the power levels per band. Just go to snaps site and on the support tab download the current firmware. Then on the AP, under "Maintenance" click on File Management and you can re-install the firmware that way.
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| Post 37 made on Friday July 8, 2016 at 09:30 |
Dawn Gordon Luks Founding Member |
Joined: Posts: | September 2001 1,176 |
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for the future ... Ruckus Wireless
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| OP | Post 38 made on Wednesday July 13, 2016 at 18:46 |
SB Smarthomes Super Member |
Joined: Posts: | July 2007 2,634 |
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My testing with the OvrC products has gone well at home and I installed an Araknis router & switch at a clients for the first time yesterday into an existing system.
Will likely also upgrade WAPs at this property once an outdoor model is available.
Today I ordered some more networking gear for another small project (router, switch & 3 WAPs).
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www.sbsmarthomes.comSanta Barbara Smarthomes |
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| Post 39 made on Tuesday July 26, 2016 at 15:28 |
ctjordan33 Long Time Member |
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On July 7, 2016 at 20:06, Brad Humphrey said...
A new firmware update might fix it, if it is corrupt firmware. You should have an option to push a firmware update to devices running the same version. This could help troubleshoot issues with corrupt firmware. Hey Brad, I know this is a little late, but you can actually reapply firmware from OvrC already. Go to the device, hit the "More" button, and then "Info." Then click on the "Firmware is up to date" message and you have the option to reapply the firmware from there. You can also manually re-install it like imt said.
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| Post 40 made on Friday July 29, 2016 at 13:13 |
andrewinboulder Select Member |
Joined: Posts: | August 2003 1,515 |
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On June 26, 2016 at 12:45, SB Smarthomes said...
Right... the webinar talks about a new "OvrC Hub" product which will work with 3rd party IP devices similar to Ihiji. Sounds like this would be a paid for service with RMR possibilities.
I ended up ordering over $3k worth of OvrC products to test. Router, managed & unmanaged switches, WAPs, NVR, cameras and several different WattBox products. Any impressions regarding Luma vs IC RealTime? I'm mainly asking from the end user perspective in terms of functionality and ease of use, not so much the perspective of a technically minded person (usually not our customer base!)
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| Post 41 made on Saturday July 30, 2016 at 15:02 |
Mario Loyal Member |
Joined: Posts: | November 2006 5,680 |
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On July 29, 2016 at 13:13, andrewinboulder said...
Any impressions regarding Luma vs IC RealTime? I'm mainly asking from the end user perspective in terms of functionality and ease of use, not so much the perspective of a technically minded person (usually not our customer base!) How many cameras, what type? What's the end user interface? TV, PC, MAC or mobile and if so, what platform?
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| OP | Post 42 made on Sunday July 31, 2016 at 17:57 |
SB Smarthomes Super Member |
Joined: Posts: | July 2007 2,634 |
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On July 29, 2016 at 13:13, andrewinboulder said...
Any impressions regarding Luma vs IC RealTime? I'm mainly asking from the end user perspective in terms of functionality and ease of use, not so much the perspective of a technically minded person (usually not our customer base!) Here's some feedback: Luma doesn't offer a VMS solution (yet) which might be a deal breaker for commercial clients. There's also limitation right now with the largest NVR being 16ch. They are apparently working on VMS that will allow you to manage multiple NVRs for systems larger that 16ch, but VMS software is only being developed for PC so if you have clients with Mac this might also be a issue unless they are happy with mobile app or web app access only. This is one of the things that really led me to ICRealtime. For years they've always seemed to be at the head of the game for Mac support and have solid VMS for Mac which is what most of my clients are running. App based functionality seems very similar between ICRT & Luma, but Luma doens't offer iPad specific app yet. Luma app seems very stable with live view, but I've been able to crash it fairly often with playback while ICRT app has always been very stable for live view and playback. I've taken some screen shots of errors when playback crashed on Luma iOS app but haven't contacted their support about it yet. I've also been told that Luma will debut a native iPad app later this summer. The web interface for Luma seems robust and I like how a time line is always visible during live view so you can simply click back in time to playback events. Right now Luma web interface is only supported on Internet Explorer and you have to jump through the usual hoops to install plugins and disable content blocking. SnapAV said they are working on a pure HTMP5/Java Script version of the app which should help. I'm currently doing Beta for the new 4mp Luma cameras and also have new beta firmware for the NVR. Through this process they are addressing some other small issues which are mostly technical settings and feature requests so doesn't really influence the end user perspective that you are asking about. In a nut shell, if your client base is ok with iOS/Andriod app and Internet Explorer only web interface I can't see a problem recommending the Luma hardware. If your clients need VMS solution for Mac, then you'll need to stick with ICRT or other. If they need VMS solution for PC and can wait, that's in the pipeline.
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www.sbsmarthomes.comSanta Barbara Smarthomes |
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