I have some questions about their headphones and I spent over 16 minutes on hold yesterday before giving up and I'm at 11 minutes 30 seconds and counting right now.

I also got an e-mail from a group of old Bose higher-ups that have left to start a new company a la HomeAdvisor.

Something going on at Bose that we don't know about? Employees dropping like flies?

Friday stir-the-pot-e-mail

One could only hope !

Which number are you calling? try 877-633-4405

800 999-2673 as well as their listed number of 800 379-2073. Both lead to the same place which is 20-30 minute hold time land.

I also e-mailed them a week ago and they promise 72 hour return e-mails. I'm at 168 hours. This leads me back to "what's up at Bose?"

I'll try your number if we need them in the future...thanks.

Better order something else

The number I listed is for Bose dealers, they answer quicker.

The real question is why would anyone WANT to call Bose?




As I am posting this question I realized the answer:


If you call them and get put on hold, you can hear that high quality Bose sound. :-)

Now THAT is FUNNY!

i just called this number and got a live agent within 1 ring...its the built invisible line

I'd like to call them. And remind them they have great marketing for a shitty product. Oh, and they have LOTS of folks fooled.

Maybe they just can't *hear* the phone.... if they're anything like their customers!
[loudly] "Hey Ma, there's a guy on the phone that's got surround around questions!"