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DirecTV warning pop up during power up... "TV Keys aren't Programmed"
This thread has 12 replies. Displaying all posts.
Post 1 made on Thursday June 16, 2016 at 18:13
tgrugett
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Experienced LV installer here but wow... I am stumped.

I get this warning when I issue the power on command. I am not using the native remotes.

My assumption is this...
  1. There is an associated RF remote that has either not been programmed for the TV or the associated remote is in the TV switch mode.
  2. My IR code set for the genie system is incorrect and I am not issuing a receiver only on?
I cant find any remotes associated with the receiver via RF
Can I just associate another remote via RF and will this kill the previous association?

Last edited by tgrugett on June 16, 2016 19:13.
Post 2 made on Thursday June 16, 2016 at 18:42
burtont62
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Go into the Menu and teach a TV to the Directv remote. Even if you're not going to use the DTV remote at all. This should satisfy the Receiver and stop the pop-ups.
OP | Post 3 made on Thursday June 16, 2016 at 18:57
tgrugett
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Already did this but the remote was in IR mode... that is why I was asking about RF association in the OP. I currently cannot find a remote associated by RF so will associating another remote override the original remote?

Last edited by tgrugett on June 16, 2016 19:12.
Post 4 made on Thursday June 16, 2016 at 19:40
King of typos
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When you say "can't not find it." Are you saying you can't find the DTV remote physically? Or you can't find one associated to the receiver in the menu?

KOT
OP | Post 5 made on Thursday June 16, 2016 at 20:05
tgrugett
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On June 16, 2016 at 19:40, King of typos said...
When you say "can't not find it." Are you saying you can't find the DTV remote physically? Or you can't find one associated to the receiver in the menu?

KOT

I cannot physically find a remote that is associated with the receiver by RF on the premises.

I am unsure of the expected behavior...
1. If no remote is not associated via RF will this warning occur?
2. If an associated remote is out of range will this warning occur?
3. If an associated remote is low on battery or missing batteries will this warning occur?
Post 6 made on Thursday June 16, 2016 at 21:44
Ernie Gilman
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WTF model of receiver is it? Most older models will only respond to EITHER IR or RF. When set to one, they won't respond to the other.

"I am not using the native remotes." How about... WHAT REMOTE ARE YOU USING?

The older receivers (I'm not going to share model numbers, either, but then, I'm not the one asking for free consulting) would not respond to the DirecTV remote's OFF button until a TV was also programmed onto the remote. Any TV. Any brand. Any model. Which is to say, why are you responding to us further before you apply the perfect advice given to you by burtont62?

Your last three questions are a complete mystery to me, but I've only set up a few hundred receivers since the first RCA receivers came out.... was it twenty years ago? I've also not seen this warning during power up.

Now... I have seen this warning when the DirecTV receiver is on and I hit the OFF button or any button such as Volume + that is a distinctly TV command. Just program the remote to operate some TV, see what happens, and come back and tell us.

It's strange that DirecTV did not allow the satellite receiver ON and OFF buttons to be active without programming the remote to run a TV, but that's how it is. Submit.
Thanks.

edit: so you're using some other remote, the brand of which is probably crucial to understanding your problem. But this makes me realize you're using a command you got from somewhere. Where did it come from?

Did you learn the code from the DirecTV remote before you programmed the remote to control a TV? Maybe the OFF or ON code it spits out when not so programmed is different from the one it spits out when so programmed.

Last edited by Ernie Gilman on June 16, 2016 21:52.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 7 made on Thursday June 16, 2016 at 22:42
Brad Humphrey
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You only get this pop-up, when you issue a command meant for a TV and one has not been programmed yet into the DirecTV receiver.

As others have mentioned, programming a code for a TV (any TV) in the DirecTV remote setup menu, will stop this.
You did say however that you did that. Are you sure? Because that would NOT be normal behavior from the DirecTV receiver then.

Note: This has 'Nothing' to do with IR or RF.

2nd Note: I mentioned TV code. You might say you are not sending a TV code. Ernie is right here: you didn't tell us anything about what control system you are trying to program. Have no idea what you are doing - I can tell you that in the URC database, some of the DirecTV power codes issue a DTV command 'AND' a TV power command (just like the factory remote). But again, this isn't a problem when you have a TV code programmed into the DirecTV receiver.
Post 8 made on Friday June 17, 2016 at 01:12
Ernie Gilman
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On June 16, 2016 at 22:42, Brad Humphrey said...
You only get this pop-up, when you issue a command meant for a TV and one has not been programmed yet into the DirecTV receiver.

There's another related odd behavior when the remote has not had a TV programmed to it. I can't remember which thing it is, but it's that when you try to turn off the satellite, you either get no result at all, or you get that message.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
Post 9 made on Friday June 17, 2016 at 22:31
edmund
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When both URC & UEI made up there D10 Directv code, 173 & 1377 respectively, they included preset IR commands mapped to Volume keys in the sat device, without a volume punch-through from tv or Audio device, initiates the message that the tv device isn't programmed. When I first came across this, I said to myself how the h*ll does the receiver know if my universal remote is programmed or not.
Post 10 made on Saturday June 18, 2016 at 05:24
SOUND.SD
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Could you bypass the issue by only routing the IR codes for the Sat box to the sat box? This makes assumptions about your control system.
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Post 11 made on Saturday June 18, 2016 at 11:54
Glackowitz
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Try a different power code, the one you are using is the system on command and has the sat on and tv on in the same code. Was just on a job with similar issue and the original installer couldn't fix it along with several other issues. We came in and fixed all the issues in about 30 minutes. Something they worked on trying to fix for days.
There's no worse feeling than that millisecond you're sure you are going to die after leaning your chair back a little too far.
Post 12 made on Saturday June 18, 2016 at 21:30
edizzle
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On June 18, 2016 at 11:54, Glackowitz said...
Try a different power code, the one you are using is the system on command and has the sat on and tv on in the same code. Was just on a job with similar issue and the original installer couldn't fix it along with several other issues. We came in and fixed all the issues in about 30 minutes. Something they worked on trying to fix for days.

Yep
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Post 13 made on Saturday June 18, 2016 at 23:04
Ernie Gilman
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tgrugett,
please tell us what you've done so far and what control system you're using. This is a big mystery because you chose to omit stuff that would make us all go, "oh, well, if you're going to do it that way, then this is what you should do...."

And you would have had your complete answer a couple of days ago.
A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw


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