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| Topic: | Dvi/hdmi output blocked This thread has 13 replies. Displaying all posts. |
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| Post 1 made on Thursday June 9, 2016 at 11:02 |
Dboughton Long Time Member |
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Posts: | August 2015
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I have a customer that has been up and running for about a year. Previously the customer had directTV and the Sunbrite Tv worked perfect. We are using a snapav B-320-1CAT-HDIR to get HDMI to the Sunbrite tv SBTSB4670HD. A few weeks ago customer switched to Comcast and now we get the DVI/HDMI output blocked and when you press exit the screen goes black. The Comcast box is a Cisco RNG150. Has anybody else run into this issue, I have found a few workarounds but nothing seems to work. If I hook up another TV straight to the Comcast box it works.
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| Post 2 made on Thursday June 9, 2016 at 12:26 |
Brad Humphrey Select Member |
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Posts: | February 2004
2,424 |
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That model from Snap is not the HDBaseT model. And the 1 time I got one and tested, I had problems.
If you have one of their HDBaseT models in stock, I would suggest swapping it for this and see if it works then (or any brand of HDBaseT for that matter).
How long of a run is it? Cat5e or Cat6? Keystones or any other terminations in-line? Any self terminated cat ends? What kind?
That particular box (RNG150) of course is a POS and I have ran into troubles with it before. Some things to try:
1) Install a 2-way HDMI splitter on the output.
2) Try using an Ethereal HDM-JR on the output.
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| OP | Post 3 made on Thursday June 9, 2016 at 13:22 |
Dboughton Long Time Member |
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Posts: | August 2015
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I was thinking about putting in the HDMI splitter. The run is about 50ft cat5e self terminated ends. I wish they just stuck with directtv everything was working perfectly plus it's a sports bar.
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| Post 4 made on Thursday June 9, 2016 at 13:32 |
Mario Loyal Member |
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Posts: | November 2006
5,680 |
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Put a splitter and check the resolution of the box.
Many of those extenders do not support all resolutions
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| Post 5 made on Thursday June 9, 2016 at 15:59 |
Fred Harding Super Member |
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Posts: | October 2001
3,430 |
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I'm suggesting splitter first.
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On the West Coast of Wisconsin |
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| Post 6 made on Thursday June 9, 2016 at 16:24 |
jimstolz76 Loyal Member |
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5,607 |
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On June 9, 2016 at 15:59, Fred Harding said...
I'm suggesting splitter first. +1
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| OP | Post 7 made on Thursday June 9, 2016 at 16:42 |
Dboughton Long Time Member |
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Posts: | August 2015
15 |
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Thanks everyone I'll give the splitter a try first
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| OP | Post 8 made on Tuesday June 14, 2016 at 21:19 |
Dboughton Long Time Member |
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Posts: | August 2015
15 |
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Splitter worked thanks again
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| Post 9 made on Wednesday June 15, 2016 at 08:32 |
lippavisual Senior Member |
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Posts: | December 2007
1,424 |
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Glad that the splitter worked.
The newer Snap HDBT kits now have built-in clock stretching which should eliminate the need for using these splitters. I've swapped out a few that were using this setup and has been golden.
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| Post 10 made on Wednesday June 15, 2016 at 10:19 |
tomciara Loyal Member |
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Posts: | May 2002
7,853 |
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Does the HDM JR do the exact same thing electronically as an HDMI splitter? If so, it takes up a lot less space.
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There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions. |
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| Post 11 made on Monday June 20, 2016 at 12:37 |
tomciara Loyal Member |
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Posts: | May 2002
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On June 15, 2016 at 10:19, tomciara said...
Does the HDM JR do the exact same thing electronically as an HDMI splitter? If so, it takes up a lot less space. The question comes up again, because a client with a few HDMI dropouts a day got an HDM JR that seemed to work for a week, but problem has returned. Should I try a 1x2 splitter next?
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There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions. |
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| Post 12 made on Monday June 20, 2016 at 15:11 |
Brad Humphrey Select Member |
Joined:
Posts: | February 2004
2,424 |
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HDM JR repair low speed data, EDID issues, etc... An HDMI splitter does a few things different I believe, so not exactly the same. Yes, give the HDMI splitter a try. Just noticed you posted on IP too and Brent answered there. Have to order one of those HDM ACVS now too :)
Last edited by Brad Humphrey on June 20, 2016 15:25.
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| Post 13 made on Monday June 20, 2016 at 20:03 |
Ernie Gilman Yes, That Ernie! |
Joined:
Posts: | December 2001
30,076 |
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What are a couple of models of splitter to be used for this purpose? I've seen this discussed, have been lucky not to have the problem, but have to be prepared!
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A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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| Post 14 made on Tuesday June 21, 2016 at 21:08 |
tomciara Loyal Member |
Joined:
Posts: | May 2002
7,853 |
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I asked at the other place, but onsite now... so, if the cable box seems to be giving the most problem, does the magic fix it device go between the cable box and the AVR, or between the AVR in the television? Or does it matter?
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There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions. |
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