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Forums > CI World > Custom Installers' Lounge
All UHD 4K Components HDCP 2.2 Compliant...
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Topic:
All UHD 4K Components HDCP 2.2 Compliant...still get an error message
This thread has 47 replies. Displaying posts 1 through 15.
Post 1 made on Monday March 14, 2016 at 21:08
PatMac
Long Time Member
Joined:
Posts:		February 2014
214
I finally received the last piece of my uhd puzzle today. The Samsung UBD-K8500 4K Bluray player. It is connected, via [email protected] HDMI cables to a Yamaha RXA1050, and a Samsung UN65JS9000. Yes...all firmware is up to date. Within a few minutes of startup, I get 2 messages from the blu ray player:
1)"For optimal picture quality, connect your 4K Ultra HD Blu-ray Player to a Television that supports 4K Ultra HD with High Dynamic Range."
2) "The content will be played in HD because the display or the HDMI input port does not support HDCP 2.2. Change the display or HDMI input port and try again."
If I bypass the Yamaha receiver, I do not get either error message.

Too late to call Yamaha. I scanned the owners manual with a search of "HDCP" issues. Nothing found relevant to the issue.

Samsung TV port is listed "MHL". That is what I was told to use by Samsung last year. (That port seems to work fine when AVR is bypassed.)

What am I missing?
Reply
Post 2 made on Monday March 14, 2016 at 22:01
Don Heany
Senior Member
Joined:
Posts:		September 2008
1,178
Just listened to an htguys podcast about this, disconnect all other sources from rcvr and or display. Apparently any 1.4 devs in the chain throw a flag. Crap...
Reply
Post 3 made on Tuesday March 15, 2016 at 01:05
c2tech
Long Time Member
Joined:
Posts:		May 2014
23
On March 14, 2016 at 21:08, PatMac said...
I finally received the last piece of my uhd puzzle today. The Samsung UBD-K8500 4K Bluray player. It is connected, via [email protected] HDMI cables to a Yamaha RXA1050, and a Samsung UN65JS9000. Yes...all firmware is up to date. Within a few minutes of startup, I get 2 messages from the blu ray player:
1)"For optimal picture quality, connect your 4K Ultra HD Blu-ray Player to a Television that supports 4K Ultra HD with High Dynamic Range."
2) "The content will be played in HD because the display or the HDMI input port does not support HDCP 2.2. Change the display or HDMI input port and try again."
If I bypass the Yamaha receiver, I do not get either error message.

Too late to call Yamaha. I scanned the owners manual with a search of "HDCP" issues. Nothing found relevant to the issue.

Samsung TV port is listed "MHL". That is what I was told to use by Samsung last year. (That port seems to work fine when AVR is bypassed.)

What am I missing?

All Snap hdmi cables are 1.4. I use proflex and are hdcp 2.2 and work great! Get new cables
Reply
Post 4 made on Tuesday March 15, 2016 at 03:03
Eastside A/V
Select Member
Joined:
Posts:		September 2006
1,782
dup
Bryan Levy
www.eastsideav.com
Gallery: [Link: eastsideav.com]
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Post 5 made on Tuesday March 15, 2016 at 03:05
Eastside A/V
Select Member
Joined:
Posts:		September 2006
1,782
Also, FYI not all inputs on the Receiver or TV support 4k (AND are HDMI 2.0 HDCP 2.2 compliant) so make sure you plug the components into the right inputs (I've fixed a few other guys installs and have heard of many more in the field that this resolved the issues).

It's also possible that the Yamaha doesn't have a compatible profile for the new 4k Ultra HD blu-ray player yet...or isn't passing HDR or deep color or something like that...but also as mentioned could be a cabling issue (especially if you have any active/redmere cables or ultra thin cables in the system)
Bryan Levy
www.eastsideav.com
Gallery: [Link: eastsideav.com]
Reply
Post 6 made on Tuesday March 15, 2016 at 06:07
brent mccall
Long Time Member
Joined:
Posts:		May 2004
181
Are the cables Active (Redmere) or Passive?
If they are Active they roll off at 10 G (Hard) and will NOT support anything higher than 4K/60, 4:2:0. This means NO HDR . We have also seen issues with Active cables and some of the new HDCP registries.
Brent McCall
Envy, it is a dirty emotion.
Reply
OP | Post 7 made on Tuesday March 15, 2016 at 07:16
PatMac
Long Time Member
Joined:
Posts:		February 2014
214
The [email protected] cable is being used when the Yamaha AVR is bypassed. I get no error messages then. I don't suspect the cable yet.
Reply
OP | Post 8 made on Tuesday March 15, 2016 at 07:17
PatMac
Long Time Member
Joined:
Posts:		February 2014
214
Brett,
Cables are passive and less than 10' in length.
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Post 9 made on Tuesday March 15, 2016 at 08:35
Rob Grabon
Founding Member
Joined:
Posts:		November 2001
1,392
" *A future firmware update will be required to enable HDR. "

[Link: usa.yamaha.com]
Technology is cheap, Time is expensive.
Reply
Post 10 made on Tuesday March 15, 2016 at 08:40
Fred Harding
Super Member
Joined:
Posts:		October 2001
3,430
Gosh. This might be one of the first 4k hdmi problems I've read about....
On the West Coast of Wisconsin
Reply
Post 11 made on Tuesday March 15, 2016 at 10:11
brent mccall
Long Time Member
Joined:
Posts:		May 2004
181
On March 15, 2016 at 08:40, Fred Harding said...
Gosh. This might be one of the first 4k hdmi problems I've read about....

Say it is not so......
Brent McCall
Envy, it is a dirty emotion.
Reply
Post 12 made on Tuesday March 15, 2016 at 10:14
Fred Harding
Super Member
Joined:
Posts:		October 2001
3,430
Think anybody else will have problems?

Nah. It's hdmi.
On the West Coast of Wisconsin
Reply
Post 13 made on Tuesday March 15, 2016 at 10:57
tomciara
Loyal Member
Joined:
Posts:		May 2002
7,851
On March 15, 2016 at 10:14, Fred Harding said...
Think anybody else will have problems?

Nah. It's hdmi.

Hope it Displays My Image
There is no truth anymore. Only assertions. The internet world has no interest in truth, only vindication for preconceived assumptions.
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Post 14 made on Tuesday March 15, 2016 at 12:45
Lowhz
Senior Member
Joined:
Posts:		April 2012
1,168
On March 15, 2016 at 10:14, Fred Harding said...
Think anybody else will have problems?

Nah. It's hdmi.

Component video is never coming back. Accept it.
Reply
Post 15 made on Tuesday March 15, 2016 at 13:31
Fred Harding
Super Member
Joined:
Posts:		October 2001
3,430
Lowhz, I do accept it.... I was simply encouraging Brent.
On the West Coast of Wisconsin
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