I've searched, can't find it. All I can get from the manual is that when it activates the protection circuit, send it in for service. We just picked up Yamaha recently, and this is the first issue I've had with one. Pretty used to recovering Denon and Integra junk from protection mode.

Thanks, and yes, I feel dumb for having to ask.

I don't have that model receiver's manual, but I checked my RX-V673. In the menu, there's a choice that comes up as "INIT" with the default selection "CANCEL." The options are VIDEO, ALL, and CANCEL. ALL is the reset for the entire unit.

Maybe you've not found it because INIT is a non-intuitive name for reset. Maybe it's something else. I do know this: it's not hard to download a manual, though you have to register to do it. I've been registered for so long that I don't remember the initial process.

Best of luck.

Oh, yeah: call Yamaha at 714 522-9105. Their tech people there have helped me every time I've had to call there over the last dozen or more years.

I was just about to give up and call. It would be my first go around with their tech support, so I wasn't looking forward to it. All the manual says regarding protection mode is send it in for service.

So what happened? You had almost two hours after you posted to call them before they closed. Or maybe 90 minutes if they close at 4:30 Pacific.

If it's in protection, did you disconnect the speakers to see if it returns to normal? That's SOP.

First thing I tried. No luck.

Ernie, they said there is no recovery, it has to be sent in. With Denon and Marantz, and IIRC, Integra as well, you can clear it by doing the hard reset. I'm going to kick our trim out guy, as I assume this happened because he had some real...issues when he installed the speakers.

TT,
it's a bad idea to kick someone when you don't know if he caused the problem. You said it yourself: you'd be assuming. I'd hate to be in his shoes and have to put up with that from you. If you're going to kick him, kick him after it's been shown that the installation was bad. The installation is sitting there waiting to be tested, so check it out first!

About ten years ago, three Yamaha receivers in a row, different models, were dead the moment I tried to turn them on. It never occurred to me to check for display lights before connecting them, so I took away from myself a great diagnostic tool: I couldn't see if they were dead in the box.

This was so unusual that the Yamaha rep, whom I've known since 1981, was asking me what I was doing wrong. I replaced each unit with a new one with zero problem. It wasn't me. And we never had another bad one.

Random things happen. Remember that any number of occurrences in a row are still part of a random sequence. The only way never to have ten in a row in a random sequence is to make ten in a row impossible... then it wouldn't be a random sequence any more.