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Forums > CI World > Custom Installers' Lounge
Denon X-1000 sound issue?
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Topic:
Denon X-1000 sound issue?
This thread has 7 replies. Displaying all posts.
Post 1 made on Tuesday November 19, 2013 at 00:52
BrettLee3232
Long Time Member
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Posts:		December 2009
423
I have a customer with a Denon X-1000 & it's hooked up to the network. The Denon iOS app works fine for control. I can AirPlay music to it BUT.... It cuts in and out. I figured it was just buffering at first but it wouldn't stop. Even Local internet stations were doing it. Customers Internet is not the fastest but defiantly not the slowest. Any suggestions?

Linksys Router
TWC Modem
15.65 Mbps download speed
1.05 Mbps upload speed
Knowing that Gold went up a few K makes me think "well now I have to do a better job on selling more equipment".

-Me... Jan. 2014
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Post 2 made on Tuesday November 19, 2013 at 03:24
dro
Long Time Member
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Posts:		September 2012
35
Have you tried running pingplotter on the network and see if the dropouts occur at the same time as packet loss?
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Post 3 made on Tuesday November 19, 2013 at 04:49
highfigh
Loyal Member
Joined:
Posts:		September 2004
8,192
On November 19, 2013 at 00:52, BrettLee3232 said...
I have a customer with a Denon X-1000 & it's hooked up to the network. The Denon iOS app works fine for control. I can AirPlay music to it BUT.... It cuts in and out. I figured it was just buffering at first but it wouldn't stop. Even Local internet stations were doing it. Customers Internet is not the fastest but defiantly not the slowest. Any suggestions?

Linksys Router
TWC Modem
15.65 Mbps download speed
1.05 Mbps upload speed

Download Inssider and look at the signal as the music is streaming to see if it's dropping out.
My mechanic told me, "I couldn't repair your brakes, so I made your horn louder."
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Post 4 made on Tuesday November 19, 2013 at 11:29
Lowhz
Senior Member
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Posts:		April 2012
1,168
Turn bluetooth off on the iphone.
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Post 5 made on Tuesday November 19, 2013 at 11:36
Indigo
Select Member
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Posts:		January 2008
2,040
On November 19, 2013 at 11:29, Lowhz said...
Turn bluetooth off on the iphone.

+1. That's the problem. 
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OP | Post 6 made on Tuesday November 19, 2013 at 12:55
BrettLee3232
Long Time Member
Joined:
Posts:		December 2009
423
On November 19, 2013 at 11:36, Indigo said...
+1. That's the problem. 

I don't think Bluetooth was on but I'll double check. Why would Bluetooth effect internet radio and Pandora on the Denon? I can see with AirPlay but not the others.
Knowing that Gold went up a few K makes me think "well now I have to do a better job on selling more equipment".

-Me... Jan. 2014
Reply
Post 7 made on Tuesday November 19, 2013 at 14:25
Lowhz
Senior Member
Joined:
Posts:		April 2012
1,168
On November 19, 2013 at 12:55, BrettLee3232 said...
I don't think Bluetooth was on but I'll double check. Why would Bluetooth effect internet radio and Pandora on the Denon? I can see with AirPlay but not the others.

You said "I can AirPlay music to it BUT.... It cuts in and out." So what's cutting out? Bluetooth causes Airplay to drop out.
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OP | Post 8 made on Tuesday November 19, 2013 at 23:43
BrettLee3232
Long Time Member
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Posts:		December 2009
423
On November 19, 2013 at 14:25, Lowhz said...
You said "I can AirPlay music to it BUT.... It cuts in and out." So what's cutting out? Bluetooth causes Airplay to drop out.

Everything is cutting out that is Network: iRadio, Pandora & AirPlay. Cable & BD audio is playing just fine
Knowing that Gold went up a few K makes me think "well now I have to do a better job on selling more equipment".

-Me... Jan. 2014
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